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Supervisor - - Permanent - Full Time
4 months ago
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Competitive hourly rate of pay , monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits
In the UK, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.
The supervisor is our brand ambassador and in this role, you will over-see the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service and support them in creating special memories for our customers.
The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.
Our global workforce is made up of over 33,000 passionate people who, in 2023, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. We’re looking for people who share our values and can help us bring our ambitions to life.
Handle serious complaints that have been escalated
Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs
Operating the till system, handling financial transactions including returns and exchanges, and anything escalated by the wider team
Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe
Our supervisors are the ambassadors of the Pandora brand. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior sales assistant, or current supervisor looking for your next challenge then this could be the opportunity for you. The ability to be adaptable and flexible to changing business needs
Our commitment to unforgettable career progression is just the start. A competitive hourly rate of pay
Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved)
A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality
Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination.
