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Senior Network Engineer

4 months ago

Liverpool, United Kingdom Baltic Broadband Full time

Are you an Network Engineer looking to work for one of Liverpool’s best kept secrets?
We are Baltic Broadband, leaders in Digital Connectivity. We provide a range of wired and wireless Broadband packages to businesses throughout the region, priced competitively and delivered within days, our high speed Internet services help transform businesses.
We operate a national connectivity network of devices, a large Internet of Things (LoRAWAN) network (for connected devices) and specialise in the high end engineering of the internet in order to personalise it around our customers requirements (such as low latency connections for gaming, gambling and virtual reality applications).
We can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous 30 days annual leave package, a bonus scheme, free gym membership, free home Broadband, your birthday off and be enrolled as a member of the Institute of Engineering and Technology towards professional registration as an Engineer (if not already).
As an Senior Network Engineer, a typical day might include the following:
Be our hands-on expert for our core network (building, monitoring and maintaining)
Troubleshooting and resolving 2nd/3rd line support escalations
Visiting our various POP sites and data centres to maintain our core network
Setting up and testing new customer deployments
Setting up public/private peering with other networks
Creating/updating documentation of our ever expanding network
Ideally, you’ll be a Network/Internet Engineer with 5+ years’ experience in a Service Provider environment, but we may consider less.
You hold a valid UK driving licence and don’t mind being on call for emergencies
You are a Subject-matter expert in core networking principles and protocols such as BGP, OSPF, VLAN, QoS, GRE, IP SEC, DNS (Essential Requirement)
Have a B achelor’s degree in Computer Science, Management Information Systems, or work-related discipline/field from an accredited college or university or can demonstrate experience working to that level (Essential Requirement)
Have a CCNA certification, or can demonstrate experience working to that level (switches, firewalls and routers) (Essential Requirement)
Have work experience in data center, telecom, SaaS, or cloud operations companies
You like helping people. You can explain just about anything to anyone and you’re comfortable communicating in writing using our trouble-ticketing systems and on the phone as well as having excellent documentation skills (Essential Requirement)
You have Commercial awareness, deliver high quality work with little supervision and thrive on providing outstanding customer service and a positive support experience
To land this gig, you’ll need to have experience with most of the above and show that you can perform well in this very broad and busy role as you will be working in a small but fun and friendly local Liverpool business whereby it’s all hands to the pumps as we expand into the next chapter of our business.