Commercial & Customer Experience Graduate - Birmingham

2 weeks ago


United Kingdom CrossCountry Trains Full time €29,000 - €31,000

Commercial & Customer Experience Graduate - Birmingham We are Arriva

Here at Arriva, we are well on our way to becoming the leading passenger transport partner across Europe, delivering more than 2.We have a vision to help shape a future where passenger transport is the best choice and we know our graduates will play a huge role in getting us to our destination. Through digitisation, sustainability, and continuous improvement, we want you to join us at the forefront of the passenger transport industry

During your Commercial and Customer Graduate Scheme at CrossCountry you will rotate through a range of placements, working with a variety of talented colleagues which allow you to grow your network ready to kickstart your career with us. Over the course of the Graduate Scheme, you will be involved in key business projects, giving you exposure to areas within the Commercial and Customer Team to further develop your skills and practical experiences to become a leader of the future.
The structure of the programme allows you access to key development training, being allocated business mentors to support your personal development and working towards your career goals. At the end of the Commercial and Customer Graduate Scheme, the expectation would be that you have applied and started your first substantive role within the business.
We want to find the very best people to help transform our business. Over the course of the Graduate Programme, you will have the chance to carry out placements in different business areas and work alongside experienced leaders, giving you a unique insight into our business and the skills you need to excel within it.

This is a great opportunity to rotate between a variety of key areas which support in growing the revenue and improving our customers’ experience of choosing to travel with us. You’ll be working with our talented Business Analysis, Pricing, Revenue Management and Customer Experience functions.

You will also complete the Level 4 Project Management Apprenticeship.

A starting salary of £29,000 rising to £31,000 after your first 12 months on the scheme
Level 4 Qualification in Project Management
Free rail travel on CrossCountry, Chiltern and Grand Central trains

Here at CrossCountry, we look for are looking for passionate, curious and forward-thinking graduates who can bring fresh new ideas into the business, and really help our teams grow. Must already have graduated or be graduating in 2025
The flexibility to travel as we operate all over the UK
As you will be working within the rail industry, you will be required to undertake a safety critical medical prior to joining.
What can you bring to the CrossCountry Graduate Programme?
We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy.



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