Triage Officer
1 month ago
Stressed About Debt? High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills . The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.
Fixed term to 30 April 2026, continuation subject to funding
More about the jobAbout the job
The postholder will deliver a joint project of Dalkeith CAB and Midlothian Foodbank, funded by Trussell Trust. Its aim is to help people facing financial hardship to reduce their risk of destitution and reliance on foodbanks, and other crisis assistance.
Ability to engage effectively with people who are vulnerable or distressed, experience of advice-giving, managing a complex caseload and up to date knowledge of the Scottish and UK benefits system are essential. Awareness of services to support people facing financial hardship and experience of producing evaluation and service reports is an advantage.
How to apply
Please return your completed application form (preferably via e-mail) by 5pm on the closing date of Monday, 10th June 2024, 5 pm.to: julie.podet@dalkeithcab.org.uk
If returning by post, please mark envelope ‘Private & Confidential - Job Application’ and send to:
Julie Podet, Bureau Manager, Dalkeith & District CAB
2-8 Buccleuch Street, Dalkeith EH22 1HA
If you have any queries regarding the post or the application process, please do not hesitate to contact Julie Podet for further information using the above email address.
About the employer
Dalkeith & District Citizens Advice Bureau (CAB). Company Limited by Guarantee in Scotland No.SC 000593. Scottish Registered Charity No. SC 332676. Authorised and regulated by the Financial Conduct Authority Ref FRN:6174461
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