IT Support Apprenticeship

4 weeks ago

Skipton North Yorkshire, United Kingdom Baltic Apprenticeships Full time €18,000
Baltic Apprenticeships are excited to work alongside our clients who specialise in the most luxurious goods and are looking to be the global destination for sustainable luxury cashmere, recognised and trusted for their integrity and quality worldwide. The client had close friendships with Hollywood Icons such as Marilyn Monroe, Ava Gardner and Princess Grace of Monaco amongst other well-known faces They are seeking a dedicated and enthusiastic IT Apprentice to join their team, primarily based in Bradford. This role involves maintaining and supporting their IT systems, ensuring seamless operations, and contributing to their digital transformation. If you are ready to embark on an exciting apprenticeship where your technical skills can flourish and make a real impact, apply now In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assist in maintaining IT systems including servers, network, and wireless infrastructure, ERP, and retail systems. Provide support under supervision, resolving basic technical issues and escalating more complex problems. Help update systems with the latest software and security patches under guidance. Monitor IT infrastructure to prevent potential disruptions and security breaches. Support routine checks to ensure data accuracy and integrity under supervision. Assist in data migration and system upgrades, focusing on learning the processes involved. Support IT-related queries and help develop training materials and user manuals. Participate in training sessions to learn and eventually help enhance user competence and system utilisation. Assist in planning and execution of IT projects like new system implementations and upgrades. Learn to manage simple project elements under supervision. Stay informed of the latest trends and advancements in IT and retail technology. Use this knowledge to assist and learn about system functionality and business operations. Assist the IT Manager in administrative tasks related to IT strategies and plans. Learn about project objectives, timelines, and resource management. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours

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Benefits: Salary £18,000 Per Annum 40 hours per week Flexible working hours 25 days annual leave plus bank holidays Staff discount of 70% after passing the apprenticeship Desired Qualities, Skills and Knowledge: Some experience or educational background in IT or similar areas. Willingness to learn about managing and troubleshooting hardware. Exposure to Microsoft 365 suite and eagerness to learn its integration into business environments. Good problem-solving skills and an interest in managing IT-related tasks. Strong communication skills, able to interact with team members and train non-technical users. Commitment to continual learning and professional development. Aspiration to achieve certifications, and commitment to the apprenticeship scheme. Exposure to retail operations and point-of-sale systems. A passion for digital and technical transformation. Commitment to producing quality work and understanding its impact on the business. High level of initiative and reliability. Ability to work under pressure, prioritise, and manage multiple tasks effectively. Strong analytical skills with meticulous attention to detail. Excellent interpersonal skills and a desire to work collaboratively. Grade 4/C in Math's and 5/C in English Your Training with Baltic: This apprenticeship provides the skills, qualifications and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Apprentice. Next Steps: If this sounds like the role for you, send us an application Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

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