Kings and Scribes Exhibition Steward

WinchesterCathedral has been at the heart of a vibrant community for nearly 1000 years.Today, the Cathedral welcomes more than 300,000 visitors and pilgrims eachyear. They come to share in our daily worship and hear our world-class choir,to enjoy the wonderful setting, stunning architecture, priceless treasures andto attend our extensive programme of events.

The Cathedral holds a special place in our nation’s history andis renowned for the breathtaking architecture and beauty which attractsvisitors and pilgrims from around the world.

Winchester Cathedral is called to renew,inspire and unite people in faith, hope and love. We live by our values of Openness,Excellence and Kindness in all that we do.

We are committed to providing a welcoming,respectful and safe environment for all, including children and adults whomay be at risk of abuse and neglect. The care and protection of children, youngpeople and adults involved in Cathedral activities is the responsibility ofeveryone who participates in the life of the Cathedral Community.

We expect all volunteers to share thiscommitment and follow safer recruitment policies and procedures.

Allsuccessful applicants will be subject to checks , including satisfactory references andundertaking DBS checks where appropriate and Safeguarding training relevant to therole.

ExhibitionSteward :

Our Kings and Scribes Exhibition Stewardsact as hosts and facilitators for visitors coming to the Kings and Scribes exhibition,encouraging individuals to discover and learn from the exhibits in a way thatsuits their needs. The exhibition shares the rich story of the Cathedral’shistory through dynamic displays, beautiful graphics and interactive exhibits.Exhibition Stewards play a central role in ensuring an excellent visitorexperience for everyone who comes to the exhibition.

Safeguarding Training MinimumRequirement: Basic (C0).

Activities you will be involved in willinclude :

• Warmlywelcoming visitors, highlighting to them the different aspects of theexhibition and encouraging them to explore all exhibition spaces.
• Engagingand talking with visitors of all ages, including children in a way whichmakes them feel welcome and suits their needs.
• Encouragingvisitors to engage with, discover and learn for themselves from exhibits.
• Encouragingvisitors to use the interactive displays within the exhibition and helpinganyone who needs extra support to operate them.
• Supportingvisitors in making decisions about where they go in the exhibition andmanaging the flow of visitors at busier times.
• Answeringany questions visitors have or referring them to other sources ofinformation if needed.
• Supportingpeople with specific access requirements to have an enjoyable and positiveexperience in the exhibition.
• Treatingeach visitor as an individual with particular needs and interests.
• Providingvisitors with accurate information on daily activities.
• Ensuringexhibition areas are clean and tidy and notifying the Duty Manager orVirger of any issues particularly if any aspects of the exhibition aren’tworking.
• Handingout Story Maps and signposting other places and activities in theCathedral that visitors can take part in during their visit if they showan interest in discovering more.

What we can offer you :

• Trainingand support to carry out your volunteer role confidently and competently,which reflects how the Cathedral values you and your commitment.
• Afriendly team led by Day Coordinator, a Section Head and supported by theVolunteer Coordinator.
• Thechance to meet new people and belong to a caring community.
• Theopportunity to develop new skills and knowledge and contribute to the lifeof the Cathedral.

We are looking for people who are :

• Friendly, flexible and approachable, who enjoy engaging with others and working as part of a team.
• Comfortable communicating with a wide range of people.
• Interested in helping visitors discover for themselves and who have an interest in encouraging public engagement with exhibition displays.
• Willing to work flexibly across the exhibition spaces.
• Interested in finding out more about the history of Winchester Cathedral so that they can share it with visitors who want more information.
• Able to take part in shifts which may include standing for significant amounts of time.
• Comfortable with using a radio.
• Positive, enthusiastic and confident.
• Willing to help evacuate visitors from the exhibition in the event of an emergency.
• Open-minded, with the ability to welcome everyone to the Cathedral.
• Punctual and reliable.
• Supportive of Cathedral Vision and Mission.
• Committed to ensuring the Cathedral’s policies and procedures are understood and applied consistently.
• Actively supportive of the Cathedral’s commitment to safeguarding and willing to undergo the necessary checks and training.

The support and time you give to the Cathedral and its visitors is really important and will set the tone for how they experience the Cathedral. We want everyone, including you as a volunteer, to have a worthwhile and rewarding experience.

To ensure that we can provide the best experience to both visitors and volunteers we ask that all volunteers :

• Attend induction training, additional training and development opportunities, as deemed necessary to effectively fulfil the Exhibition Steward role.
• Complete Basic (C0) Safeguarding training before commencing in role.
• Spend time familiarising themselves with the Kings and Scribes Exhibition content and spaces.
• Meet mutually agreed time commitments, giving reasonable notice of absence to the Day Coordinator so that alternative arrangements can be made.

Commitment: 2 hour slots Friday, Saturday, Sunday.

9 The Close
Winchester
Hampshire
SO23 9LS

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