Infrastructure Programme Manager
2 weeks ago
K&K Social resources & development GmbH is an International recruiting agency that has been providing technical resources in the European region since 1993. We are looking for a highly motivated and passionate Program Manager / Customer Success Account Manager / Customer Success Technology Manager to drive program management for Strategic accounts that have a significant number of key infrastructure programme across – hybrid cloud / multicloud transformation, workplace transformation, network transformation and cyber security engagements running concurrently. As the Program Manager you will drive acceleration of infrastructure transformation programs in the client engagements and drive end to end operations tranquillity for customers’ engagements by providing cross-engagement oversight, resource orchestration, and blocker escalation in close collaboration with key account team unit members and business partners supporting customer success.
Our client aspires to help their customers achieve their own cloud / digital transformation, leveraging the power of software defined solutions and Client's offerings. The Program Manager will help customers successfully realize their business outcomes.
As a Program Manager, you are the primary customer facing role responsible for customer success through the management of program deliveries and strong customer relationships. You are front and center with our customers supporting their digital journey and empowering them to achieve more with our Cloud, Infrastructure and Security solutions. Building and maintaining strong relationships with clients
• Change Management- Provides guidance to customer in managing change initiatives. Technical Capability Building - Engages technical teams and build competencies within the program to increase Customer Success with customers to deepen competitive and strategic expertise.
Demonstrate leadership qualities.
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