Remote Quality Lead

3 weeks ago

London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time

You will ensure all midwives and neonatal nurses are aware of the services and pathways being developed and offered to support personalised patient experience improving in accordance with the Equity and Equality Guidance for Local Maternity and Neonatal Services.
You will provide the Division the intelligence on local data and service user experience and to support the development of a collaborative action plan to improve experiences of care for childbearing women and pregnant people and their families.
You will represents the Trust in engagement with the Maternity Voices Partnership (MVP), London Neonatal Operational Delivery Network, Local Maternity and Neonatal System, wider Integrated Care System and other relevant stakeholders.
This new role will co-ordinate aspects of both quality and safety, in line with the maternity and neonatal Clinical Governance strategy and the overarching Trust's Clinical Governance framework. The post holder will implement a consistent approach to the management of concerns raised by patients and their families, and patient feedback, to preserve quality whilst meeting the trust deadlines. They will consider innovative ways to capture patient experience of treatment and care, analyse and prepare the data, and present feedback to local and divisional governance meetings.
They will work closely with the Quality, Governance, Operational and Corporate Management Teams and staff at all levels in the organisation and there will be a requirement to work both independently and as part of a wider multi-disciplinary team.
It is essential they have the skills required to analyse, interpret and present themes from concerns raised and complaints. Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of Outstanding from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Mentorship qualification/training

Managerial / leadership training or qualification
Debriefing training
RCA training
Excellent written and verbal English communication skills
Developed IT skills with good understanding of windows applications and clinical records systems
Ability to act as a role model to junior and senior staff alike
Evidence of delivering high quality teaching to staff and patient groups
Experience of working across local agencies and systems
Previous experience within similar role at Band 7 or equivalent
Understanding of NMC Codes of Practice
Understanding the needs of those from marginalised groups, and those at risk of or experiencing health inequalities
Homerton Healthcare NHS Foundation Trust
Maternity Management/Surgery, Women's and Neonatal (SWNS) Division

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