Trainee Technical Support
2 weeks ago
THE MAIN RESPONSIBILITIES To be the mmain contact via telephone to support and assist pharmacy dispensers with IT problem resolution. The SOFTWARE is for Pharmacy medicine dispensers The role will be conducted from their office in Chorley + with some remote work. The Main Duties & Responsibilities for the Trainee IT Support Analyst
To provide telephone support to the user base utilising remote access tools
Logging and categorising incoming calls and emails within our CRM system
Documenting issues/problems and raising them to the 2nd line team Experience and skills required from the or the Trainee IT Support Analyst
An ability to Take Ownership What We Can Offer to the Trainee IT Support Analyst Can offer you an excellent salary of £23,700 base salary, plus overtime (average £2,000) plus salary review to £25k basic Plus + Training and a genuine career path with an additional benefits package If you are interested in this role, then please APPLY ASAP and we will be in touch with further details
Seniority level Internship
Employment type Full-time
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