Regional Assistant Manager

2 weeks ago

United Kingdom Migrant Help Full time

Job Title: Regional Assistant Manager

Location: Glasgow

Salary: GBP37,425 per annum

Job Type: Full time, 12 Month Fixed Term

The Role:

We are currently looking for a Regional Assistant Manager to join our passionate and committed Regional team in Glasgow on a 12-month fixed term contract. There is potential for this to be extended or made permanent.

The successful candidate will be client focused and an excellent listener, have a keen eye for detail and be able to engage well with all relevant stakeholders.

You will support and manage the Client Advisers within the Regional Team, champion training, coaching and overall management of the team. You will be required to support in the completion of all types of asylum applications, induction briefings to new arrivals in initial accommodation, provide them with advice and guidance around the asylum process, asylum support and their obligations.

If you are looking for an exciting role within an ever-growing, fast paced team, we'd love to hear from you

As the Regional Assistant Manager your duties would include: ?

  • Provide an Advice and Guidance service to Asylum Seekers and Failed Asylum Seekers, including assessing eligibility criteria and completing Asylum Support Application Forms (ASFs), notifying the Authority on changes of circumstances, immigration related matters within the scope of OISC regulations, Voluntary Assisted Returns, and signposting to other organisations
  • Conduct line management of client advisers, including supporting the recruitment and inductions of new staff, employee development, appraisal and supervision, performance monitoring, absence monitoring, disciplinary and conflict resolution
  • First line of escalation for Client Advisers on complex cases, including unplanned and complex cases, ensuring Initial Accommodation requests, Requests for Further Information and Evictions are dealt with in a timely manner, and initial escalation for safeguarding issues or concerns
  • Handle calls effectively, work in a timely way to ensure that clients are supported appropriately whilst ensuring that we are able to support as many people in need as possible
  • To support KPI assurance for the regional team
  • Provide outreach and face to face support for clients and those with additional support needs, by appointment, at designated locations, as required by the Regional Manager or / or Head of Service

The experience and skills you need:

  • Demonstrable competence in a people management role, at supervisory level
  • Working with people in sensitive and emotionally demanding situations is essential
  • Proven ability to prioritise and work on your own initiative whilst respecting boundaries

What else to expect:

  • The Regional team operate Monday to Friday between 8am and 6pm, however this service operates and Out of Hours and there will be a requirement to work this on a rota basis
  • This post will, on occasion, require travel therefore flexibility is required to meet this need when it arises

About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.

These are some of the benefits we offer:

  • Flexibility and work life balance
  • Enhanced family friendly provisions
  • Additional holiday entitlements
  • Perkbox benefits
  • Non-contributory pension scheme

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.

- This post is subject to a Disclosure and Barring Service (DBS) check

- This post is subject to a Counter Terrorism Clearance (CTC)

Therefore the applicant must:

- Be able to provide a valid passport e.g. 10-year full British passport, EU or non-EU Passport with indefinite leave to remain

- Be able to provide continuous UK address history for the previous 5 years

- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

Closing Date: 15th May 2024

Please click on the APPLY button to complete the application form for this role.

Candidates with the experience or relevant job titles of; Regional Manager, Regional Assistant, Line Manager, Assistant Line Manager, Client Advisor Manager, Advisor Manager, Account Manager may also be considered for this role.

#J-18808-Ljbffr

  • Regional Manager

    2 days ago

    United Kingdom Menard UK Opens Midlands Regional Office Full time

    Around... (Please select a postcode, a city or an address) OPERATIONS MANAGEMENT/MANAGEMENT - Regional Director Job title Regional Manager (Central) Contract type Permanent Description of the assignment To lead the work winning teams and support the delivery of projects in the region, with a focus on customer satisfaction. Ensure that we meet our...

  • Senior Regional Manager

    2 days ago

    United Kingdom Menard UK Opens Midlands Regional Office Full time

    OPERATIONS MANAGEMENT/MANAGEMENT - Regional Director Contract type Permanent To lead the work winning teams and support the delivery of projects in the region, with a focus on customer satisfaction. Ensure that we meet our customers’ expectations whilst securing a pipeline of work in line with our strategy and deliver industry leading margins whilst...

  • Regional Manager

    2 weeks ago

    United Kingdom SIMPLY CARE GROUP UK LTD Full time

    Regional Manager- Morar Living (North) Scotland £75,000 & Bonus & £5,500 Car Allowance We are seeking to recruit a Regional Manager with significant clinical nursing experience to work along side our two existing regional managers helping to support our seven Care Homes across Scotland. Candidates with outstanding nursing expertise in a care home is...

  • Program Manager, EMEA/APAC

    2 days ago

    United Kingdom Program Manager, EMEAAPAC Full time

    For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow. From our...

  • Internal Sales Manager

    4 days ago

    United Kingdom Regional Recruitment Services Full time

    My client is the largest supplier of cables and cable accessories in the UK. Additionally, we own an electrical wholesale, supplier, and retail e-commerce website. Due to Company growth they are currently recruiting for two Internal Sales Managers to manage our client accounts. The job role involves taking and processing orders from our existing customers...

  • Regional Manager

    3 hours ago

    United Kingdom Vaishnavi Services Full time

    The regional manager is the top employee of a region. The regional manager coordinates all operational needs of that region. The regional manager manages all activities in the region. They determine employee schedules and oversee payroll. The regional manager oversees all fiscal policies in the region. They maintain all operational procedures and...

  • Regional Manager

    7 days ago

    United Kingdom Vaishnavi Services Full time

    The regional manager is the top employee of a region. The regional manager coordinates all operational needs of that region. The regional manager manages all activities in the region. They determine employee schedules and oversee payroll. The regional manager oversees all fiscal policies in the region. They maintain all operational procedures and...

  • Regional Manager

    3 weeks ago

    United Kingdom LAH Property Marketing Full time

    Job Title: Regional Manager Location: Central London Salary: £40,000 per annum Job Type : Full-time, Permanent. About us: LAH provide front of house receptionists and marketing representatives for premium commercial office schemes, working with Landlords, Investors and Property Management Companies. We've been established for over 35 years and...

  • Regional Manager

    2 days ago

    United Kingdom Artisan People Group Full time

    An award-winning specialist fragrance brand is looking for a dedicated Regional Manager to be based in London. As Regional Sales Manager for the London and South Region, you will support existing and upcoming retail locations. Ultimately, you will ensure your area of responsibility meets and exceeds the expectations of our business objectives and...

  • Regional Support Manager

    3 weeks ago

    United Kingdom Avery Healthcare Group Full time

    Regional Support Manager - North London - RGN ~ Regional Support Manager - North London - RGN About The Role Avery Healthcare, based in Northampton is recruiting for efficient and effective  Regional Support Manager  to join a fast-paced and transforming business. As a Regional Support Manager, you will work alongside the Regional Director to support...

  • Regional Sales Manager

    1 month ago

    United Kingdom Tec Partners Full time

    Regional Sales Manager - can be based anywhere in Yorkshire/the North Water Management Solutions Competitive base salary + bonuses and company car TEC Partners have partnered with a successful, and growing business in the water management, flood defence and environmental sector. We are looking for a motivated, driven and ambitious Southern Sales Manager...

  • Regional Sales Manager

    1 month ago

    United Kingdom TEC Partners - Technical Recruitment Specialists Full time

    Regional Sales Manager - can be based anywhere in Yorkshire Water Management Solutions Competitive base salary + bonuses and company car TEC Partners have partnered with a successful, and growing business in the water management, flood defence and environmental sector. We are looking for a motivated, driven and ambitious Southern Sales Manager to join...

  • Regional Sales Manager

    1 month ago

    United Kingdom TEC Partners - Technical Recruitment Specialists Full time

    Regional Sales Manager - can be based anywhere in Yorkshire Water Management Solutions Competitive base salary + bonuses and company car TEC Partners have partnered with a successful, and growing business in the water management, flood defence and environmental sector. We are looking for a motivated, driven and ambitious Southern Sales Manager to join...

  • Office Manager

    4 days ago

    United Kingdom Regional Recruitment Services Full time

    Job Title: Office Manager Location: Preston Salary: 28-30K Hours of Work: Full time Type: Permanent Start Date: Immediately (flexible for notice periods) We are looking for an experienced Officer Manager who has strong office skills and has a basic understanding of the Social Housing Sector. If you have an interest in this sector this could be...

  • Deputy Regional Manager

    2 days ago

    United Kingdom Excel Recruitment Full time

    Excel Recruitment is currently recruiting for a Deputy Regional Manager Excel Recruitment is currently recruiting for a Deputy Regional Manager on a permanent basis, with a Belfast base, and travel to our client's locations in Northern Ireland when required. Please note that sponsorship is not available for this role. This is a brand-new opportunity,...

  • Regional Manager

    7 hours ago

    United Kingdom MGF Ltd Full time

    South West - Bristol Depot,Severn Road,BS11 0YL South West - Exeter Depot,Unit 58,EX5 1EW MGF is a very successful business specialising in the supply of excavation support equipment. Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of excavation support systems for the civil engineering and building industries. Our...

  • Regional Manager

    2 weeks ago

    United Kingdom MGF Ltd Full time

    South West - Bristol Depot,Severn Road,BS11 0YL South West - Exeter Depot,Unit 58,EX5 1EW MGF is a very successful business specialising in the supply of excavation support equipment. Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of excavation support systems for the civil engineering and building industries. Our...

  • Regional Manager

    3 weeks ago

    United Kingdom Nigel James Associates Ltd Full time

    Role Nigel James Associates have been appointed by a fast-growing regional wealth manager with fantastic private backing and their eyes firmly placed at being one of the leading players within the industry. With their continued growth they are seeking an experienced business manager and Financial Planner to join them to lead their Yorkshire office. ...

  • Regional Support Manager

    2 months ago

    United Kingdom Avery Healthcare Group Full time

    Avery Healthcare, based in Northampton is recruiting for efficient and effective  Regional Support Managers  to join a fast-paced and transforming business. As a Regional Support Manager, you will work alongside the Regional Director to support a region/group of care homes to provide clinical and quality support, guidance, and leadership to enable...

  • Regional Risk Manager

    1 day ago

    United Kingdom Benefact Group plc Full time

    Working hours: 35 hours per week, Monday to Friday Permanent Homebased (Southeast Region preferred but open toother locations) We have a fantastic opportunity for a Risk Management Regional Manager to join our award-winning Risk Management Team. This position provides the exciting opportunity to be a part of the risk management leadership team and...