Front Desk

4 weeks ago


Warrington Cheshire, United Kingdom Goldfish Swim School Full time €16

Goldfish Swim School in Doylestown is looking for experienced front desk/customer service associates. Evenings and weekend morning shifts available. Weekends are not required.

Please note this is a year round position - if you are just looking for summer work please apply to our summer position through the link -

Available Shift Hours:

Monday evenings: 3:30pm-7:15pm

Tuesday-Thursday evenings: 3:30pm-7:45pm

Saturday & Sunday mornings: 8:30am-12:45pm

STARTING EXPERIENCED RECEPTIONIST POSITIONS START AT $16/hr + Bonus Opportunities.

Requirements:

  • Previous front desk experience (1 year required)
  • Previous POS and scheduling experience (1 year required)
  • Previous administrative or receptionist experience (1 year preferred)
  • Must possess strong verbal and written communication skills
  • Ability to work with children
  • Front Desk employees MUST be a minimum of 18 years old by date of hire
  • Ability to effectively handle tasks simultaneously and excellent multi-tasking skills
  • Strong interpersonal skills and organizational skills
  • Knowledge of basic computer skills
  • Comfortable conducting marketing calls
  • Lifeguard/ CPR certification - we do all certification in house and it is not required to have before employment

Duties and Responsibilities:

  • Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
  • Resolves customer concerns/complaints using a professional approach.
  • Assists members with scheduling lessons and class changes.
  • Greets and welcomes members as they come in the facility.
  • Assists members with purchases of merchandise and vending.
  • Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
  • Well versed in all year-round products, services offered, seasonal offers and special events.
  • Checks voicemail and email correspondence and responds in a timely manner.
  • Makes collection calls to resolve open account problems.
  • Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
  • Fulfills other duties and responsibilities as assigned by the Employer.
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