Payroll Software Business Analyst

2 weeks ago


Cheadle Hulme Greater Manchester, United Kingdom Grassroots Recruitment Limited Full time

Payroll Business Analyst / Implementation, Cheadle Hulme, Cheshire to £40,000 pa
This is a varied role in a cloud payroll software business which has several accounting intermediary customers, all focused on the temporary labour and Umbrella market. The role will involve contributing to and managing the development of payroll software features, project management, client liaison and support as well as assisting in the roll out of our software at client sites. Longer term, the aim is for the software to become the ‘software of choice’ for those operating payrolls in the gig economy.
Principal Responsibilities will be to assist in implementing payroll software on client sites and remote support for clients on an ongoing basis:
Owning elements of our software development activities such as designing new features, Sprint planning and User Acceptance testing
Forming and maintaining strong relationships with payroll teams at client sites
Dealing with complex technical payroll queries from clients
Managing client implementations (including data migration) and training
An internal expert in complex payroll matters
This is a hands on and varied role in a fast growing software business. be qualified, either formally or experience, in weekly umbrella payroll operation
have experience answering client telephone enquiries and / or queries
have a deep and comprehensive knowledge of payroll: including holiday pay, attachment of earnings, taxes and national insurance
have a track record of managing and handling payroll queries on a large scale
Career progression and personal development will be a personal priority



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