Supply Chain Manager

3 weeks ago


London, United Kingdom Shiseido Full time

Supply Chain Director UKI
The Supply Chain Director leads on all end-to-end supply chain operation processes in the UK&I to drive excellent consumer focused execution. You will take responsibility for ensuring all customer requirements are met from stock availability to compliant on time, in full delivery. As part of the UKI leadership team you will provide commercial recommendations and present data-driven solutions to support with business decisions. You will be an expert in the S&OP process, leading demand and forecasting, working closely with Commercial and Finance teams.
Full accountability for local demand planning across Shiseido UKI brands.
Lead local S&OP process ensuring reconciliation between sales and demand forecasts for appropriate stock planning providing information at brand, group and regional level as required.
Focus on forecast accuracy improvement and alignment of the demand plan to budget, whilst also ensuring alignment to product category, retailer specific and brand growth plans.
Ensure the appropriate level of demand is forecasted for the UK&I by driving the monthly demand review process with the Commercial and Finance teams, and the Warehouse team.
Oversee the end-to-end order management process and team ensuring accuracy and timeliness.
Develop, monitor and communicate supply chain KPIs but not limited to, Availability, OTIF, customer non-compliances, complaints, forecast accuracy, retail sales performance.
Provide data for commercial decision making on prioritisation of product when challenges occur.
Manage supply chain budget, as well as indirectly impacting the wider UK&I revenue budget by contributing to forecasting and influencing budget allocation in other areas, such as marketing spend.
Identify supply chain improvement projects and actively contribute from project conception and implementation to project review.
Ensure new customer requirements / new channels / new customers / new brands are adequately communicated to warehouse and systematically controlled to prevent delays and non-conformances, ensuring excellent execution.
Manage and optimize logistics operations, including transportation, warehousing, and distribution, to ensure efficient movement of goods while minimizing costs.
Responsible for negotiation and management of logistics and 3PL contracts.
Experience in leading end-to-end demand and supply chain operations in a customer focused environment, ideally in the retail sector
Demand and Supply Planning Experience
Proven customer delivery focus
Experience in dealing with the complexities of multiple brands, within a matrix organisation
Experience in leading collaborations across sales and marketing teams, and delivering effective planning with retail partners/customers
Previous experience in integrating new customers, channels or brands
SAP experience
Experience of working with third party warehouses
26 days holiday + bank holidays + your birthday day off
~ Holiday buy - up to 5 days
~ Generous contributory pension scheme - match up to 8%
~ Annual performance related bonus
~ Private medical insurance with Vitality
~ Enhanced parental allowance
~ Generous product allocation & discount
~ Life Assurance up to x4 your salary
~ Flexible Friday finish
~ Flexible & hybrid working
~ Wellbeing programmes
~ Annual performance and development reviews so you know your career is going in the right direction
~



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