Digital Account Manager

1 month ago


London, United Kingdom MediaLab Group Full time

We are looking for a Digital Account Manager with a focus on paid social. The role is perfect for someone looking to take on more responsibility in these areas, but also branch out and progress their skills in other digital channels as well.
As well as the opportunity to get involved in new business, you will be working across several different clients, particularly within charity, and commercial sectors.
You will be leading activation and 360 planning and buying of all media channels. We want you to supercharge our performance across digital and look to expand our channel mix in an ever-changing digital world.
The role is ideal for someone who is keen to enhance their in platform technical skills, but take a broader look at strategic media planning and buying. There is a lot of autonomy within the team to enable the right candidate to, in time, run the planning and buying of media for several different clients.


Building and managing relationships peer client contacts, suppliers, and partner agencies, as well as internal colleagues and teams. Ownership of client accounts. Including strategic opportunities, creating and presenting yearly forecasts & plans, day to day campaign management, preparation and delivery of post campaign analysis and client entertainment
Responsible for management of Account Executives with campaign management tasks

Accountable for training, development and delegation of task to Account Executive
Minimum of 1 years experience as an Account Manager
Experience in team management and mentoring, leading by example, providing account execs with the right supporting, guidance and coaching to enable them to flourish
You will be working closely as part of a client planning team with daily interaction, so we require strong interpersonal and communication skills.
Highly organised, with strong attention to detail and time management skills
Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, workplace pension, season ticket loans, cycle to work schemes, weekly social events, and big summer / Christmas parties.


25 days holiday, (including office closure between Christmas and New Year)
~ Additional 3 days for long service
~ Birthday day off
~ Holiday buying scheme


Hybrid working between office and home
Private Medical Insurance
Health Cash Plan
Life Assurance
Discounted Gym Membership
Retail discounts
Quarterly reviews to enhance career progression
Continuous professional development and training - CPD Gold accreditation by the IPA
Long service rewards including a long weekend/week away at Medialab’s expense
Access to Mental Health Allies (1 in 10 employees are trained in Mental Health First Aid).
A whole host of wellbeing support, as part of our Commitment to Mind’s Mental Health at work standards.
Enhanced parental leave pay for new parents
A whole host of wellbeing support, as part of our Commitment to Mind’s Mental Health at work standards.
Medialab is the UK’s leading independent media agency, and one of the fastest growing. We’re a Media agency that’s made differently. Purpose-led, data-driven, founder-run and proudly independent. Offering media, marketing, digital and data services to a wide variety of clients who we are trusted to deliver success for, including SunLife, Laithwaites Wine, EMMA, National Trust, Mind, Guide Dogs, Alzheimer’s Society, RLNI and Clearscore.


Fundamentally, we believe the best business decisions are made when they are informed by data. Data is our heritage and has been at the heart of our business since inception over sixteen years ago. We encourage, educate and help clients to use data in the most insightful way, to plan and buy across all media channels and deliver the right media solutions for business success.
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