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Bathroom Sales Designer
4 months ago
Company Description Arch KBB is a design and installation company specialising in kitchens, bathrooms, and bedrooms. With a “can do” attitude and friendly customer service, we prioritise reliability and honesty to build strong relationships with our clients. Our bespoke free 3D design services are available in West London, including Hammersmith, Chiswick, Acton, Shepherd’s Bush, Kensington, and Chelsea. Role Description We are seeking a talented and experienced Bathroom Sales Designer to join our dynamic team. Reporting to the Showroom Manager, the successful candidate will be responsible for creating tailored bathroom designs, managing client relationships, and driving sales within our showroom environment. This role requires a strong background in sales, design proficiency, and excellent communication skills. Key Responsibilities:
- Making a great first impression to clients visiting our showroom with the ability to discuss & demonstrate products and answer general enquiries.
- Extract and clarify detailed client briefs and budgets.
- Preparing plan drawings, elevations, 3D renders and quotations in compliance with Arch KBB standards
- Efficiently manage clients through the design process, ensuring satisfaction and timely delivery.
- Achieve monthly sales and designer KPI targets.
- Ensure accurate and timely updates on relevant information on the CRM.
- Support lead generation and retail sales activities within the showroom.
- Ensure designs align with client budgets and sales objectives.
- Collaborate with the Showroom Manager to achieve efficient sales processes.
- Presenting the design to the client and updating with any amendments.
- Maintain high standards to minimise remedials and pricing errors.
- Engage with clients in the showroom, presenting Arch KBB offerings and following up on proposals.
- Facilitate design meetings, managing client expectations and presenting progressive designs.
- Utilise Virtual Worlds to create designs and elevations and prepare clear quotes using our EQ system and guide clients through the sign-off process.
- Engage with the local and design community on social media to promote Arch KBB brand and offerings.
- Support showroom operations and retail sales, maintaining showroom standards and contributing to overall success.
- Proven experience in sales, preferably within the bathroom or kitchen design industry.
- The candidate demonstrates a strong commercial focus, effectively driving clients through the process with tailored solutions, clear communication, and adept negotiation skills
- Proficiency in design software such as Virtual Worlds.
- Knowledge and experience with the relevant bathroom brands from the industry. Aware of current bathroom design trends and relevant supplier/brands.
- Ability to manage multiple projects and prioritise tasks effectively.
- Commitment to delivering exceptional customer service.
- Familiarity with CRM systems, preferably HubSpot.
- A proactive and collaborative approach to teamwork.