Senior Product Manager

4 days ago

London, United Kingdom Visa Full time

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is seeking a Senior Manager to develop manage fleet enabler partnerships, regional implementation plans, and support global and regional teams. This role is targeted at Europe, Asia-Pacific (AP), and Central Europe, Middle East, and Africa (CEMEA) regions and will be based in London, Paddington. It is crucial for accelerating go-to-market activities and ensuring successful product launches in these regions.

Key Responsibilities

Develop Regional Implementation Plans

  • Strategy Development : Support global and regional teams in developing enabler partners implementation strategies for priority markets and in Europe, AP, and CEMEA.
  • Needs Assessment : Collaborate with regional and market teams to understand local fleet enabler partnership commercial opportunities, technical needs, and timelines.

Support Regional Partnership Teams

  • Commercial Evaluation : Assist regional partnership teams in evaluating commercial terms and contracting with ecosystem enablers, including platforms, processors, and integrators in the targeted regions.
  • Client Onboarding : Support enabler clients' onboarding, implementation, and execution phases post-sale to ensure smooth transitions, accurate data flows, and real-world transactions.

Global Oversight of Enabler Partner Execution

  • Implementation Monitoring : Collaborate with cross-functional teams to ensure enabler partner implementations are on track and meeting planned targets (PV/Revenue) in Europe, AP, and CEMEA.
  • Reporting : Create status reports to track enabler partner progress across financial metrics, including PV and revenue.
  • Problem Solving : Work with cross-functional teams to solve issues during program execution with partners.
  • Proactive Management : Identify and address complex problems impacting the management and relationship of new enabler partners.

Understand Visa Platform Topology

  • Platform Knowledge : Understand Visa platforms such as VisaNet (VIP and BASE II), Visa Fleet Merchant Discounts (RPM/ALM), VisaNet downstream systems (e.g., CMLS, VROL), Visa commercial solutions (Data Platform, APIs, Reporting/Insights), and internal partner systems (Merchant, Acceptance POS, Visa Token Services, VDP).

Documentation and Support

  • Sales Support : Create documentation to support sales solutioning in the market, including presentations, technical proposals, and transaction lifecycle walkthroughs.
  • Product Development : Develop documentation needed to support fleet enabler product development and launch, including flow diagrams, VBNs, and client presentations.

Customer Engagement

  • Customer Interaction : Engage with customers to understand their needs and develop solutions to meet customer requirements.
  • Smooth Onboarding : Ensure smooth onboarding, implementation, and execution for fleet enablement partners.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

  • Experience with fleet & mobility products and clients, highly desired.
  • Strong understanding of Visa's platforms and product offerings.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong customer focus and ability to gather and interpret customer feedback.
  • In-depth understanding of market trends, customer needs, and competitive landscape.
  • Ability to translate market research into actionable product strategies.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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