Beauty Advisor

3 weeks ago

Bradford, United Kingdom Chantecaille Full time

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Our sister brand La Prairie seeking a Beauty Advisor for their counter in Harvey Nichols - Leeds. As La Prairie Beauty Advisor working 3 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. Main Accountabilities: - Make smart business decisions based on brand and business ambition - Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs. - Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc - Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale - Create a deep connection with the client to understand their needs, build trust and long-lasting relationship - Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times - Engage clients and maintain relationships using La Prairie's clienteling tools and systems - Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client - Ensure exceptional service through encouraging the application of products either on counter or within the cabin Qualifications: - Experience of providing high quality skincare treatments to clients - NVQ level 3 in Beauty Therapy (Essential)- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients - Strong retail experience - Real passion for beauty and skincare with an affinity for luxury, always striving for excellence - Strong business acumen to drive sales and go beyond business objectives - Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service - Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions. In return, La Prairie offers: - A good salary with a new competitive commission scheme - 33 holiday days (including bank holidays) pro-rated based on working days - Generous product allocation & discount - Long Service Awards starting with 3 years' service - Gratis of new launches - Contributory pension scheme – 5% employer contribution - Employee referral bonuses

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