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Leiter (m/w/d) Schulung und technischer Support

3 months ago

Germany, United Kingdom NetCologne IT Services GmbH Full time

Head (m/f/d) Competence Team Application Deployment
Permanent position, full-time - Cologne Your tasks

As a member of the NC ITS management team, you will be responsible for the technical and disciplinary management of your future 5-person team
You will be responsible for software distribution on tens of thousands of Windows computers with over 900 software packages
You will be responsible for the operation and control of packaging processes and software deployment for our customers and our internal IT department
You will optimize our packaging factory and also ensure quality management
You act as a coach in your team and support your employees (m/f/d) in their development
You are responsible for building and expanding your team as well as staff scheduling and utilization
Experience with the application of service management processes (ITIL) (perhaps even with certificates) is an advantage
Ideally, you already have practical experience with software distribution systems
Fluent written and spoken German is a prerequisite - other languages are welcome
In an exciting working environment with short decision-making paths, you will be part of a friendly and highly motivated team. Regular internal and external training
Flexible working hours and a home office arrangement
Ultra-modern office space based on the "New Work" concept and chill-out & creative areas
A team kitchen and a canteen
Regular team events
Weekly fresh fruit as well as coffee, tea and water as much as you like
Then we look forward to receiving your detailed application, including your salary expectations and earliest possible starting date.


We, NetCologne IT Services, are a subsidiary of the regional telecommunications provider NetCologne. As a reliable strategic partner from Cologne, we provide companies and schools with innovative ICT technologies and offer them advanced solutions for their digitalization.
From IT strategy consulting to the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers' IT operations in accordance with the ITIL framework - through our Cologne service desk or on site. From our modern, certified data center in Cologne, we offer innovative managed services, including individually tailored cloud computing solutions.


From IT infrastructure to cloud services, identity management, hardware and software through to IT support, administration and training. With us, teachers and students get everything they need for the modern classroom and thus have digitalization fully under control.