Salesforce Technical Product Manager

3 days ago

Northampton Northamptonshire, United Kingdom Barclays Bank PLC Full time

Join Barclays as a Salesforce Platform Technical Product Manager, where you’ll be responsible for guiding the strategic direction of our Salesforce platform, aligning product roadmaps with business objectives, and advocating for modular, reusable solutions. This role requires a strong foundation in product management, an understanding of Salesforce best practices, and the ability to collaborate effectively across technical and business teams.

To be successful as a Salesforce Platform Technical Product Manager, you should have:
Product Management & Strategic Roadmapping: Salesforce Knowledge for Modular and Reusable Features: Familiarity with Salesforce capabilities and best practices, including the use of personas to foster a shared understanding of user needs and designs, advocating for reusable, modular solutions that adhere to enterprise standards.
Stakeholder Management: Expertise in building and managing relationships with both technical and business stakeholders across diverse teams.
Data-Driven Decision-Making: Ability to leverage metrics to drive product strategy, prioritize roadmaps and backlogs, and design impactful features.

Salesforce Certifications: Admin or Platform App Builder certification to validate your understanding of Salesforce’s capabilities.
Agile Experience: Experience with Agile delivery processes, preferably using Jira.
Background in product management within an inner-source community paradigm.
Knowledge of multi-org environments, including org strategy and cross-org data alignment.
Long-Term Strategic Insight: Ability to contribute to a scalable product strategy, with a focus on modular development and reuse principles to optimize platform efficiency.

You may be assessed on key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap. 

Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards.
Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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