Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.

Are you ready to join the winning team at the Empire Casino?

Hourly Wage + Tips + Salary Enhancement when working night shifts (12-6am).

We are recruiting for experienced card room dealers to join our fantastic team at the Empire Casino.

This is a chance for you to join one of London's busiest card rooms Join us at Metropolitan Gaming as we lead the way in luxury and premium mass entertainment gaming sectors.

Not only do we care about your development but we also many benefits for our employees. Here is a sample of the many we offer our team:

• Growth opportunities
• Tips
• Salary enhancement from midnight until 6am
• Cycle to work scheme
• Company pension
• Extensive employee HUB offering discounts from travel, retail, and hospitality to health and well-being
• Regular training and development
• Employee health and well-being services
• Refer a friend incentives
• 50% off food and drinks in all our UK venues
• Financial advice services
• Holiday accrual with length of service

So, are you ready to place your bets on a career with us?

MAIN DUTIES

Maintain correct gaming procedures at all times. In particular, this entails:

• Ensuring that all transactions are announced clearly, audibly and correctly.
• All bets are correctly placed.
• Ensuring that the game is paced.
• Ensuring that session fees, rake and gratuities are collected and presented to the card room supervisor at the appropriate time.
• Maintain a high standard of customer service. This includes being well-groomed, polite and courteous at all times, and immediately referring disputes, problems or grievances to the card room Supervisor.
• Maintain a high level of awareness of security requirements. This includes the immediate notification to superiors of any incident or other circumstance which may result in a breach of the Gambling Act 2005 or the Company's rules and procedures.

ESSENTIAL SKILLS

• Outstanding customer service skills.
• Exceptional interpersonal skills and able to maintain a positive, professional relationship with all guests.
• Methodical and attentive to detail.
• Good manual dexterity.
• The ability to make quick, mental calculations.
• Ability to promote all areas of the Club and understand departmental-specific operations and services in order to explain and guide the guest during their visit.
• To be a team player.
• Able to communicate in clear and concise English.
• Positive and upbeat attitude.
• A high level of personal integrity.
• A strong work ethic with a passion for exceeding expectations.
• Show respect and appreciation to all.
• Encourage and contribute toward a culture that supports everyone to be the best that they can be.

Please Note: You must be aged 18 or over and have the right to work in the UK.

AMRT1_UKCT