PDI / Warranty Administrator

4 weeks ago

Lutterworth Leicestershire, United Kingdom Igloo Full time

PDI / Warranty Administrator

Location: Lutterworth

Shift Pattern: Monday Friday, (Apply online only)

Pay Rate: GBP11.44 p/h

Employment Type: Ongoing work

We are looking for an organised and energetic PDI/Warranty Administrator to join our team in Lutterworth.

As our PDI/Warranty Administrator, you will assist the workshop and warranty department to ensure a profitable & efficient site that meets or exceeds customer expectations.

The Role:

  • Raise job cards as required and update jobs on the system in an accurate and timely fashion.
  • Review system status reports to ensure no job has missed being completed.
  • Update job times for fitters for each job worked on from clock cards.
  • Ensure parts used are booked out accurately to the job.
  • Update internal customers regarding any extra authority required.
  • Providing administrative support to the Business Support department.
  • Undertake ad-hoc task as necessary to meet the business needs and for you own personal development.
  • Data entry input into the company s management system within SLA.
  • Carry out customer authorisations, releasing vehicles into operations for rectification work to commence.
  • Processing of any incoming customer claims, ensuring all queries are followed up and resolved within SLA.
  • Be available to support other areas within the Admin Team.

What kind of person we are looking for?

  • Excellent organisational skills.
  • Previous administration experience advantageous.
  • Good knowledge of IT Office software.
  • A keen eye for detail.
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