Senior Product Manager

Join Our Team at Litera: Where Legal Technology Meets Excellence

Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life’s work.

SENIOR PRODUCT MANAGER

We’ve built contract review software that combines machine learning, superior workflow, and great user experience to help lawyers truly know what’s in their contracts and documents in order to deliver high quality client deliverables. We’re deliberate in our decision making, clear on our mission and – most importantly – passionate about pairing the power of human intelligence with artificial intelligence into our product.

We’re a remote first team with many of our team members in the eastern time zone, but we’re a global workforce. From building trusted partnerships with our clients to delivering an employee experience that is second to none, our people are at the center of all that we do.

We’re looking for a Senior Product Manager who is not afraid to lead and to make the hard decisions required to deliver software that provides world-class experience in the legal industry. We strive to design solutions that our customers and users didn’t even know were possible.

You will work with customers to uncover and document important, unmet needs, and work with cross-functional teams to deliver value to our users. You’ll collaborate with our Design and Technology teams to bring new features to market. This role is responsible for the complete product lifecycle including product discovery, creating, and executing on the roadmap, and launching new features with Marketing, Sales and Support.

A DAY IN THE LIFE

The Customer – Senior Product Managers are responsible for clearly articulating who our customers are and the problems they face in their workflow. You’ll engage directly with customers to learn about their needs and concerns. You’ll present and gather feedback on the roadmap. You’re skilled at synthesizing, understanding, and tracking customer data and use it to help prioritize engineering efforts.

The Competition – Senior Product Managers need to be the expert on what the competition is doing as well as where the market is heading from a trend's perspective. You’ll be responsible for a deep understanding of how we differentiate, but not just for difference's sake, but to support our position in the market.

The Requirements – You’ll define engineering efforts by authoring Epics and Stories that clearly define WHO the feature or experience is for, written in the user voice and WHY this effort is valuable. Clear prioritization is critical with a rolling monthly updated roadmap modified and refreshed based on the latest data and customer information.

The Story, The Vision – Everyone from engineering, QA, user experience, marketing and customer facing teams need to know what story we’re trying to tell with the work we’re doing. Not the “What” but the “Why” it matters. A coherent vision told as a story in the user voice is critical for aligning all disciplines to the same goal.

The Roadmap – What is coming next? When is it coming? You’ll drive the beating heart of the Product Development organization. You’ll adjust the prioritization based on customer data, engineering team status and latest strategic priorities. You’ll balance short-term tactical delivery-focused monthly releases with longer term strategic approaches to winning in the market.

The User Experience – You’ll partner with the Litera Design team to ensure the user experience is a first-class citizen in our product development efforts. While the Product Manager does not own the design direction in isolation, they must be passionate about the end user experience and advocate for the various personas.

The End-To-End – Your job is to shepherd the development of the product and to enable the Go-To-Market teams so they’re armed to tell the right story and can support our customers with confidence.

ROLE PROGRESSION

Within 1 month, you will:

1. Complete new hire onboarding, including eLearning courses, instructor-led training, and more.
2. Learn Litera’s core values and get an overview of our solutions.
3. Meet team members and review goals, initiatives, and specific objectives.
4. Meet with key stakeholders across the business.
5. Review and understand core market problems, value propositions, and features of the product.
6. Learn the product roadmap creation, development, and release processes.
7. Talk to and learn from our customers.

Within 3 months, you will:

1. Contribute to our research and development process.
2. Understand your product’s marketplace, personas, buyers, buying dynamics, and key user workflows.
3. Dig into the evolving world of Generative AI and work with the teams to continue to plot our path forward.
4. Communicate with customers and prospects to listen to and understand the voice of the customer.
5. Evaluate new features and enhancement requests from multiple sources.
6. Drive conversations regarding short term and long-term product strategy, while encouraging debate and critique.
7. Contribute to monthly product releases by validating and testing assumptions.
8. Analyze your product’s past releases to identify areas for improvement and work with your partners in Design, Development, DevOps and Product Marketing to make those changes in upcoming releases.
9. Become an autonomous member of the product team and independently plan work to meet deadlines.
10. Present your roadmap themes, goals and supporting initiatives to the team.

Within 6 months, you will:

1. Work with Product, Development, UX, Legal Knowledge Engineering and Product Marketing to deliver value using new Generative AI technologies.
2. Serve as a subject matter expert for how users perform their jobs.
3. Innovate and advocate for new strategies and product direction.
4. Know why Litera is winning and losing in the market. Drive changes to the product that will create improvement and drive adoption.

About you

Bachelor's or master’s degree in Business Administration, Computer Science, Law, or a related field, or equivalent experience in product management, particularly in the legal tech or AI technology sector.

Minimum of 5 years of product management experience with a proven track record of managing all aspects of a successful product throughout its lifecycle.

Strong understanding of machine learning, artificial intelligence, and their applications in legal technology, with the ability to grasp complex technical details and translate them into user-friendly experiences.

Demonstrated experience in conducting customer research, identifying unmet needs, and translating these into product features that deliver significant value.

Excellent communication and storytelling skills, with the ability to articulate the product vision and roadmap clearly to stakeholders at all levels within the organization.

Experience with agile development methodologies and the ability to write clear and concise user stories and epics, prioritize product backlogs, and work closely with engineering teams to deliver high-quality software.

Strong analytical skills with the ability to use data-driven decision-making for product feature prioritization and roadmap adjustments.

Knowledge of the competitive landscape in the legal tech industry, with a keen sense of how to differentiate products in a crowded market.

Exceptional collaboration skills and experience working with cross-functional teams, including Design, Technology, Marketing, Sales, and Support.

A passion for user experience and advocacy for user needs, ensuring that the product delivers a first-class experience for all personas involved.

Why Join Litera?

The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment.

Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact.

Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together.

Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.

Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles.

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.