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Field Service Engineer/ Coffee Engineer
4 months ago
Field Service Engineer
* Service/ Installation/ Commissioning
* 000 + Company Car or VAN (OTE £45k+)
We are working with an established Machines Manufacturing company - global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.
They are recruiting for a Field Service Engineer to join their team.
000 + Overtime along with excellent employment benefits.
In a nutshell you will be supporting their customer base with Installations, Services and Breakdowns.
The Service Department is a trusted partner to their clients worldwide. The Service team of dedicated and passionate professionals wants to create an outstanding customer experience.
Installations:
Installing, handing over and commissioning machines at customer sites: ready for start- up according the Client’s requirements
Assembling electric, pneumatic, and hydraulic installations
Supporting the installation and operation of machines on fares and exhibitions
Resolving basic trouble-shooting cases, including the diagnosis- and analyses of the case.
Instructing customers on - machine safety - maintenance - operator knowledge at customer locations (giving operator training to the customer)
Performing CNC/ PLC software updates/ downgrades and test whether those were successfully
Service reports and support request forms
- Installation documentation in the CRM
* Following and initiating quality improvements per ISO guidelines
* Assisting in the consultation of sales and service offers
* Being responsible for solving and tracking quality complaint
Ability to maintain and repair electrical, pneumatic, and hydraulic drawings/ schematics independently.
* Ability to do CNC/ PLC updates and downgrades
* Basic understanding and knowledge of CNC/ PLC and drive systems
* IT/ Software: DMS, CRM, LMS & Microsoft Windows, drive systems (axis systems, handling systems), CNC and PLC bus-systems
* Readiness to travel approximately 90% (Monday - Friday usually)
* Have a flexible schedule and work overtime or weekends if required
* Driving license
Technical school, Apprenticeship, College, or Bachelor’s degree in Electrical or Mechanical Engineering or related field desirable.
IT: Laptop, iPhone and iPad provided
Company Car/ Van
Holiday entitlement: 25 days holiday + bank holidays
Pension
Life Insurance
Private Medical Insurance
Access to Gym membership, discounted shopping vouchers etc.
Tooth Fairy (access to Online dental advice)
phone number removed)
* Relevant Job Titles: Service Engineer, Field Service Engineer, Field Service Technician, Service Technician, Service Electrician, Field Service Electrician
Please note, our client is unable to offer Sponsorship or Visa support for this role.