Customer Experience and Digital Transformation

3 weeks ago


Christchurch Dorset, United Kingdom Tait Communications Full time

Join our ICT team as the Head of Digital Transformation and lead the Information and Communication Technology (ICT) organization through a comprehensive modernization journey, transforming our operations into a streamlined and sustainable model that effectively supports the business's growth objectives.
This role plays a pivotal role in driving digital innovation and organizational change through the effective utilization of Information and Technology. Overseeing the daily operational management of the ICT functions including Service Desk Management, Service Delivery, Infrastructure, Business Applications and Business Engagement.
To be successful in this role, you will have a tertiary qualification in information technology or a related field and at least 10 years strategic experience in information & communication technology.
Demonstrated track record of technical innovation, thought leadership and risk management.

We are an employer that is committed to making a difference for families and communities and supporting people to build rewarding careers. We are committed to investing in our people, developing both individuals and teams to support a high-performance culture.
We prioritise your wellbeing through health insurance, annual flu vaccinations and extra sick leave in your first year.
We provide a comfortable work environment through modern office facilities with free onsite parking, gym, and café.
We recognise your commitment through long service benefits.
For more than 50 years, Tait Communications has been designing, delivering, and supporting critical communications networks for public safety, transportation and utility customers around the world. Founded in Christchurch by Sir Angus Tait, we now have a network of customers and offices that spans the globe.
Our employees value being part of a creative team committed to providing technological solutions that make a real difference to the communities we support. By joining Tait, you'll be joining a community of people with a wealth of knowledge and expertise, who care deeply about their work and the genuine impact it has for our customers, and who support each other to grow and develop.
For more information about the company, our products and solutions offered to our customers, please visit our website:
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