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Shops Retail Supervisor

4 months ago

United Kingdom Lwtheatres Full time

Retail Supervisor - Theatre Royal Drury Lane
Retail Supervisor - Theatre Royal Drury Lane
Theatre Royal Drury Lane, London / Performance staff
Areyou passionate about excellent customer service? At LW Theatres we stronglybelieve every customer experience should be truly extraordinary. We are lookingfor a proactive and engaging Retail Supervisor to join our team at TheatreRoyal Drury Lane.
The Retail Supervisor will assist leading this team to drive sales both insidethe auditorium and behind retail positions. They will have an eye for detailand lead a small team to always maintain an exemplary level of customer servicewhilst actively boosting sales.
AsRetail Supervisor, you will be supervising our Retail Operation across thebuilding, ensuring sales are driven and all our guests receive the higheststandard of service.
Create and maintain consistently high standards of service and presentation acrossour merchandise and retail operation.
- Accurately account for transactions throughout the retail operation throughtill checks and cashing-up procedures.
- Ensure that all stock holding areas, facilities and equipment are kept ingood condition and any maintenance and repair needs are reported immediately
- Help drive promotions and ensure that the Guest Experience team are motivatedto maximise sales opportunities.
- Provideregular coaching and training with the Guest Experience team.
- allergenlegislations, hygiene practices and other applicable management arrangements.
able to plan workload, manage priorities,delegate tasks and respond to changing or ad hoc requirements.
Diversity& Inclusion
At the heart of our Company is a culture of inclusion where everyone feels seenand heard and can be themselves at work.