Shop sales advisor

3 weeks ago


Oxford Oxfordshire, United Kingdom Urban Outfitters, Inc. Full time

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Job Category: UK/EU - Retail
Part-Time
Reports To:  Store Leadership Team
Consistently meet or exceed the financial, operational, and visual expectations of the company.
Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
asks for support when needed and makes an effort to help others
Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; Executes stock-to-sales processes and presentation standards
Is knowledgeable of trend and supports brand messaging


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