Shift Manager Delivery Operations

3 weeks ago


Darlington County Durham, United Kingdom Amazon Full time

Unser Amazon Logistics Team hilft uns, an unseren Betriebsstandorten maximale Effizienz zu erreichen und unsere Kund:innen fortwährend mit höchster Qualität zu bedienen. Als Shift Manager:in im Lieferbetrieb (Shift Manager Delivery Operations, SMDO) beaufsichtigst Du unsere Paketlieferungen. Du arbeitest an der letzten und entscheidenden Phase mit, die ein Paket in der Logistikkette von Amazon durchläuft. Du betreust und koordinierst Dein Team und trägst zu einer erfolgreichen Lieferung und zur Einhaltung der Standards bei, die Kund:innen von uns erwarten.

Key job responsibilities
- Steuerung von Logistikprozessen gemeinsam mit unseren Lieferservicepartnern
- Förderung von Best Practice und kontinuierlichen Prozessverbesserungen in Deinem gesamten Team in Bereichen wie Arbeitsschutz und Produktivität
- Hilfe beim Ausprobieren neuer Services am Standort, wie beispielsweise von Elektrofahrzeugen und Lastfahrrädern
- Führung eines Teams sowie Erledigung administrativer Aufgaben; Aufbau und Unterstützung einer starken Teamkultur

A day in the life
Du arbeitest in einer unserer Schichten (Früh-, Spät- oder Nachtschicht) an einem unserer Betriebsstandorte. Dabei konzentrierst Du Dich vorwiegend auf das Einhalten der Sicherheitsstandards durch Dein Team und an Deinem gesamten Standort. Außerdem überwachst Du die Prozesseffizienz. Prioritäten in Deinem Arbeitsalltag sind unter anderem das routinemäßige Teammanagement und tägliche Betriebsaktivitäten. Neben anderen Aufgaben wie Eskalationen in Einzelfällen, Prozessverbesserungen sowie die übergreifende betriebliche Notfallplanung.
Als wichtiges Mitglied des Betriebsteams arbeitest Du mit Kolleg:innen aus anderen Teams sowie externen Partner:innen zusammen und sorgst dafür, dass wir die Anforderungen unserer Kund:innen ebenso wie unsere eigenen Vorgaben jederzeit erfüllen. Das beinhaltet die Analyse von Daten und Leistungskennzahlen gemeinsam mit Führungskräften in Deinem Geschäftsbereich ebenso wie die Besprechung der betrieblichen Vor- und Nachteile von technischen Verbesserungen mit dem technischen Team.

We are open to hiring candidates to work out of one of the following locations:

Premstätten, AUT

- Bachelor-Abschluss oder kurz vor Abschluss eines Bachelor-Studiengangs
- Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift
- Relevante Erfahrung in der Durchführung von Datenanalysen

- Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften
- Erfahrung in einer Logistikumgebung
- Erfahrung in der Arbeit mit MS Office (Word, Excel, Outlook) im beruflichen Umfeld

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. #J-18808-Ljbffr

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