Dynamics CRM/ D365 CE Systems Support Analyst

3 weeks ago

London, United Kingdom Energy Jobline CVL Full time

Dynamics CRM/ D365 CE Systems Support Analyst

Actively representing an established professional services organisation, headquartered in Central London, as they look to recruit an experienced D365 CE/ CRM support analyst into their growing application team. The role will involve ensuring the smooth running of their business critical CRM environment - responsible for day to day support tasks and continuous improvement projects. The position will also include supporting the companies Power Platform processes - involving hands on configuration/ maintenance work with Power Apps, Power BI and Power Automate.

This role offers home based flexibility, with requirement for on-site time in London 2-3 days a month; project phase dependent.

The role offers...

Fantastic exposure to Dynamics 365 CE/ PP, with a range of interesting projects planned

Attractive base salary & benefits package

Certified Microsoft training/ development opportunities

Regular company events/ team meet ups/ incentivesThe role will involve...

Providing day to day support of my clients Dynamics 365 CE/ CRM and Power Platform environment

Troubleshooting system performance issues/ minor bug fixing

Project based functional analysis for new implementation projects

Training users on new functionality/ system changes

Working closely with customers to provide top tier customer service and supportPreferable skills for the role will include...

Proven experience supporting Dynamics 365 Customer Engagement (CE) or Dynamics CRM systems

Power Platform expertise, across Power Automate/ flow, Power BI & Power Apps

Strong analytical skills, with the ability to understand issues and troubleshoot effectively

Experience in functional requirement analysis/ process mapping; testing & training new enhancements

Excellent communication skills written and verbal, comfortable in user facing environmentInterested? Apply Today - Interview Slots Available

Nick Butter / (phone number removed)/ (url removed)

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed).

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 market, please contact me ASAP.

(phone number removed) or via email (url removed)#J-18808-Ljbffr

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