Site Operations Leader

1 month ago

Bedford Bedfordshire, United Kingdom Restore plc Full time

Are you an experienced and dynamic leader looking for a challenging role in operational management? We are seeking an Operations Manager to join our team and drive operational excellence. Reporting to the Operations Director, this role is pivotal in executing our strategic and operational plans.

The Operations Manager will play a critical role in ensuring the smooth functioning of the organization's operations, leading to improved efficiency, enhanced customer satisfaction, and streamlined processes. By effectively managing resources, implementing best practices, and fostering a culture.

RESPONSIBILITIES

  • Accountable for overseeing all operational and departmental activities, focusing on excellence, continuous improvement, and process development.
  • Serve as the primary point of contact for the facility/site.
    Manage all departments to meet customer demands efficiently.
  • Ensure production levels are maintained, including client SLA's.
  • Build, lead, and manage a high-performance operational team.
  • Oversee resource planning and project allocation.
  • Establish KPIs to monitor daily and weekly efficiency.
  • Manage facility expenditure and cost tracking with support from Operations & Finance Directors.
  • Implement clear structures within the operational team.
  • Conduct regular colleague communications and performance reviews.
  • Support colleague training and development.
  • Provide escalation support and promote colleague feedback.
  • Address people issues, activities, and initiatives with People Team support.
  • Ensure health, safety, security, and quality procedures are implemented effectively.
  • Maintain compliance certifications and standards

ABOUT YOU

  • Strong leadership and team management skills.
  • Experience in operational management.
  • Excellent communication and interpersonal abilities.
  • Sound decision-making and problem-solving skills.

Restore Technology provide the complete set of services for our customers’ information technology assets. From installation to relocation, resale and recycling, Restore technology can optimise and manage the entire journey of our customers’ hardware.

We operate the most advanced facility for IT lifecycle and disposal services in the UK. We build state of the art sites specific to our customers’ needs, but most importantly with a focus on security, sustainability, and efficiency.

An Inclusive Approach

We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.

We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break

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