Account Manager
3 weeks ago
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide.
CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference.
We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software.
CACI's Information & Management Solutions division provides a range of software, Consultancy and managed services to clients. With experience and understanding of systems integration, analytics and secure cloud and managed services, we help clients improve operational processes, gain greater insight into their business and reduce costs.
From data integration, web reporting and activity-based costing to mobile working, telecom operational support systems and online transactional solutions, we help our clients to understand their business, manage performance and deliver value for money services to their customers.
Who are we?
You'll be joining our talented Growth Team, winners of The Drum Award for Business Development Team of the Year in 2021. They are the heartbeat of the agency and combine their fun, hard-working, and enthusiastic nature, with a genuine passion and desire to help our clients find achieve digital success.
We are looking for someone who is passionate and keen to stand out and make a mark with their career to help us, help our clients deliver digital excellence. You will currently either be in a Senior Account Executive role looking to make that next step, or you will have 1 - 2 years' Account Management experience behind you.
Responsibilities:
- Client Relationship Management - ensuring that we reflect the client’s business, reflect project objectives and maintain client satisfaction.
- Support the team in the delivery of digital projects.
- Internal and 3rd Party relationship management - to liaise with other teams within the business to ensure timely and efficient delivery of projects (PMO, Development, UX).
- Supportive of all team members to ensure consistent delivery across the team through providing clear direction.
- Work with all team members on the account (and within the business) to ultimately deliver against the strategic direction of the account, to help identify new approaches for growth and to help differentiate us from others in the marketplace.
- Account Administration and documentation.
- Be creative whilst operating at an efficient and effective level to deliver and report against specific campaign goals.
- Comply with all ISO and internal business processes.
Who are you?
- You’re a team player and see sales as a team sport, not an individual one. It’s right up there on our list of important behaviours.
- Solid understanding of the web industry, with hands-on experience of managing the delivery of large/medium-scale digital projects for the web from brief to the finished product.
- Excellent interpersonal skills to maintain good relationships with the team and clients, and the ability to solve problems or resolve conflicts calmly and professionally should they arise.
- Confident communicator with strong interpersonal skills.
- Experience of working within a SME, challenger agency or start-up environment.
- Genuine passion for technology and innovation.
- Strong understanding of UX, digital transformation, technology and how it can be used to solve business’ challenges.
We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Successful candidates must have the right to work in the UK.
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