Oracle Cloud Infrastructure Consultant

2 months ago

United Kingdom HAAR Recruitment Full time

The Role

The successful candidate will report directly to the Cloud Infrastructure team lead and will be responsible for supporting both the cloud platform, along with third party clouds, including Azure, Oracle and GCP CSP environments. The company is a growing organisation, and the successful candidate will be integral in defining the standards for and working on the latest technologies and Cloud platforms.

Roles & Responsibilities

Input into KPI reporting on Billing and Security Metrics

Manage and configure Cloud based alerting not covered by proprietary monitoring, i.e. Cloud Native Services

Manage and enhance build standards and ensure all new Cloud builds meet those standards inline with the Cloud providers audit requirements

Ensure build standards are easy to implement, manage and maintain

Provide L2/L3 support for Managed Services customers around Cloud Security, Connectivity, Networking, Load Balancing, Billing and Cloud projects

Provide L2/L3 support for Managed Services customers around operating systems (predominantly Linux, some Windows, some Solaris)

Provide L2/L3 support for Oracle Engineered Systems hosted within the cloud environment and on premise

Provide L2/L3 support for customer operating system environments hosted both on prem and in the cloud, covering predominantly Oracle/Redhat Linux, but also Microsoft Windows and Solaris operating systems.

Assist in the management of own cloud platform, including patching, capacity and availability management and BAU support.

Join the on-call rota to provide out of hours support for severity 1 incidents across the supported estate.

Provide systems stewardship input into service management, providing advice & guidance to the end customer.

Support the PS team in deploying new Cloud environments

Support the transition team in on-boarding new customers

Maintain Cloud specific certifications

Support the wider Group on Cloud specific training and technology

Technical Capabilities:

Broad knowledge of OCI, Azure and GCP Architecture and Infrastructure

Knowledge/experience of implementing and supporting Oracle Engineered Systems (PCA, ODA,Exa)

Strong operating system support (linux) knowledge

Detailed knowledge of at least one Cloud platform

Adept at understanding, defining, implementing and monitoring infrastructure security best practices

Demonstrable understanding of network infrastructure principles including but not limited to Routing, VPN, LB, WAF etc.

Knowledge of monitoring systems and principles across both native cloud platforms and nagios-based monitoring platforms

Knowledge of virtualisation / hypervisor technologies, specifically Linux KVM

Working knowledge of storage technologies such as iSCSI

Articulate and design against architectural principles such as scalability, performance, capacity and availability

Key Success Criteria:

Be able to work individually or collaboratively within a team

Self-motivated and able to work under their own initiative

Strong communicator with an ability to express technical and non-technical challenges to a wide audience

Strong written and presentation skills to be able to ensure all work is documented to the highest standard

Manage their own time appropriately and ensure deadlines are met and expectations are set with key stakeholders

Be receptive to feedback and developmental critique; have a growth mindset

Willingness to learn, adapt and challenge themselves in undertaking new challenges in new technologies

Keen sense of responsibility for their role within the organisation

Lead, mentor and motivate a team of technical experts

Manage the operations and administration of a team which should include Goal Setting and Performance

Consider and support Strategic Business Initiatives in the delivery of the service

Understand the capabilities of the team to best enable successful outcomes

Solve problems and resolve conflicts

Be patient yet decisive, have integrity and the confidence to be an influential member of the organisation

Uphold and Champion the values of the business

Experience and Background:

Minimum 5 Cloud years experience

Experience in working with Cloud environments, OCI in particular

Experience in live operational environments

Experience in working in a Technical Professional Services / Consulting environment

Hold multiple Cloud Certifications

Personal Attributes:

Never give up attitude

Quick Learner

Organisational skills

Customer-focused attitude

Drive and determination to get the job done correctly

Willingness to (if not already achieved) gain security clearance/DBS checks etc.

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