Retail Manager, STORE STORE

4 weeks ago


Hamilton South Lanarkshire, United Kingdom TUI Cruises GmbH Full time

Joining the TUI Retail Team as a Store Manager at our Hamilton shop , you’ll support and lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
You will support and develop your team to be proactive, investigate and resolve every question or complaint, however if things don’t go quite right, you’ll be confident to step in and take ownership
By providing you with the best tools, your personality and experience will support you to coach, develop and performance-manage your team whilst setting high performance standards that drive engagement
Drive your team to exceed company sales and service objectives, in Retail we call it ‘Smashing your Targets’
Skilled to coach, develop and performance manage a team to retain talent
A fair and inclusive management style that understands our people are our most valuable asset
Confident to balance accounts, comply with company policies and procedures and responsible for managing every aspect of your store
Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance
Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
~ Competitive salary with a commission scheme that rewards you for exceeding targets & discretionary bonus
~ Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
~ Disability Confident
~ Investment in your development, starting with an interactive web based workbookalongside your store induction
~Pension scheme andlife assurance

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
If you require any further information regarding this opportunity, please email recruitment@tui.co.uk
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