Client Care Advisor

3 weeks ago

Diss Norfolk, United Kingdom Michelle Denny Recruitment Full time

Michelle Denny Recruitment is pleased to be working with CAM Legal Services in Diss who are looking for a Client Care Advisor this opportunity will enable you to embark on a professional career with a starting salary of GBP25,000pa. This full-time, permanent role offers you the scope to put your administration and customer service skills to great use within an expanding, reputable Personal Injury Solicitor business. We re particularly seeking a dynamic individual who thrives on customer interaction and embraces varied communication channels.

As part of the close-knit and friendly Client Care team, your responsibilities will include:

  • Engaging with incoming callers to gather and verify client information.
  • Collaborating with medical and rehabilitation partners to progress cases.
  • Providing regular updates to clients regarding significant milestones and arranging appointments.
  • Communicating with witnesses and other parties.
  • Demonstrating strong organisational skills to effectively manage and prioritise your caseload.
  • Identifying and addressing potentially invalid claims.
  • Establishing and nurturing relationships with internal and external partners.
  • Demonstrating exceptional customer service skills in an empathetic way, as some clients will be going through personally challenging times.
  • Confidently expressing yourself both verbally and in writing.
What s on offer?

  • The salary package starts at GBP25,000 per annum.
  • Opportunities for professional growth and development.
  • Supportive and collaborative work environment.
  • The chance to make a meaningful impact within a dynamic and professional industry.
If you're passionate about delivering first-class client care and would enjoy a role that challenges you to liaise with diverse individuals, this opportunity is tailor-made for you.

If you would like to know more information, please reach out to Shelly Tinkley or simply apply online. #J-18808-Ljbffr

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