Branding Specialist

4 weeks ago


Manchester, United Kingdom Selfridges Full time

Brand Specialist - Womenswear Contemporary (Exchange)
Brand Specialist - Womenswear Contemporary (Exchange)
As Brand Specialist you will:
Working across brands such as Self portrait, Ganni, Theory, and Reformation.
Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise
Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales to deliver product knowledge, cascading this information via training
A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
You will be set sales, CRM, and NPS targets…to name a few. So even if you haven’t had much first hand exposure to this data, you will have the curiosity and appetite to learn more
Passionate about our products as well, this combination will mean you can deliver inspiring brand training to your team
Your brand partner or contact within our own team will rely on you to keep them informed, whether successes, challenges or customer feedback
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.
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