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Software Project Technician

3 weeks ago

Basingstoke Hampshire, United Kingdom Trane Technologies Full time

The Controls Technician role will support Trane UK Ltd customers within the commercial Healthcare, Process Manufacturing Facilities, Education Facilities, and Office Buildings. The primary objective will be commissioning, troubleshooting, repairing, and starting up HVAC systems This role is an opportunity to utilize your knowledge of air conditioning theory, pipe fitting, and mechanical layouts, whilst giving you the opportunity to work with internal and external partners ranging from new facility set ups to existing facility retro fits.
Responsible for commissioning, programming, setting up graphics, communications link, end to end testing, troubleshooting, and servicing on assigned projects.
· Represents the company as the direct customer contact responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing, and repairing equipment and systems at customer’s location.
· Maintains and enhances knowledge on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems.
· Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units within systems.
· Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
· Communicates & coordinates with local field service representatives, regions service leaders and senior technicians, and customers on updates and to drive continuous improvement.
· Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
Proven experience in service or field-based technician role.
· Proficiency in using, Apps, diagnostic software, and MS Office Suite.
· Able to work with minimal supervision & a good team player.
· Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays with travel and overnight stays to meet the customer needs.
· Proficient in using Microsoft Office Suite.
· UK Drivers license as a company vehicle will be allocated
· Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms.
· Company van
· An excellent working culture and community
· Opportunity to access technical support, training on newest technology and comprehensive career paths with opportunity for growth.

We offer competitive compensation and comprehensive benefits and programs. all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.