Duty Manager

3 weeks ago

Livingston West Lothian, United Kingdom West Lothian Leisure Full time

Job Description

Xcite Duty Manager: Schools Estate

Deans & Inveralmond Community High Schools

We currently have an exciting opportunity for a Duty Manager to work across our Schools Estate. Working closely with the Schools Business Development Manager this is an exciting opportunity for someone who is looking to take the next step in their leisure career.

Your role as Duty Manager is to ensure the delivery of excellent customer service by providing line management, support, guidance and leadership to staff whilst looking at new initiatives to develop and grow the programme for our customers.

About Us

West Lothian Leisure is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.

Core Accountabilities & Responsibilities

  • Manage by walk around, being a visible presence to customers and staff to positively influence the implementation of the Customer Service Strategy, service standards, policies, procedures and guidance of the Charity.
  • Ensure that all staff, customers, contractors and visitors are working to the highest standards to ensure a safe and secure environment
  • Implementation of the organisations, policies, procedures and working guidance
  • Ensure sufficient numbers of appropriately trained staff are available to safely deliver services
  • Manage the performance of staff
  • Assist in the recruitment, coaching, and development of staff
  • Ensure that the facility programme is delivered successfully in accordance with the service standards
  • Ensure the highest standards of cleanliness in the facility
  • Prepare timesheets for authorisation
  • Liaise with property maintenance staff and contractors to ensure that assets are maintained to the highest standard.
  • Achieve some limited throughput targets for specific areas of operation agreed with the Facility Manager.
  • Manage some limited areas of the leisure centre budget delegated by the Facility Manager.
  • Actively promote and sell products and services
  • Undertake administrative functions, stock management and the maintenance of accurate records
  • Ensure that cash takings are secure and counted in line with the Charity’s policies and procedures.
  • Carry out general tasks including routine maintenance and cleaning duties.
  • The above list is illustrative, not exhaustive. Accordingly, there may be a requirement to undertake additional duties, consistent with the level of the post, as directed by management.

Essential Qualifications, Experience and Skills

  • An excellent ability to demonstrate the core competencies.
  • Successful study at HNC level or above or equivalent.
  • 1-2 years supervisory experience, preferably in a similar leisure centre environment.
  • Excellent customer service skills and experience, preferably within a similar leisure environment
  • Managing safety in a similar leisure environment
  • Hold or willingness to study for CMI Leadership and Management Level 3 within the first year
  • Hold or willingness to study for ILM Coaching qualification (level 3) within first year in post.
  • IOSH Managing Safely within the first year
  • Pool Plant Certificate within the first year of employment.
  • Knowledge of sport and leisure programming
  • Hold or willingness to obtain and apply knowledge/skills from Emergency First Aid qualification.
  • Hold or willingness to obtain, update and apply knowledge/skills from automated external defibrillator (AED) qualification.
  • Excellent written and verbal communication skills.
  • Competent level of skill with Excel, Word
  • Good administrative skills with the ability to write reports and letters.

Desirable Qualifications, Experience and Skills

  • A commendable secondary school education achieving 3 Highers or more or equivalent.
  • Full membership of a relevant professional body.
  • National Pool Lifeguard Qualification.
  • Gym Instructor Level 2 or equivalent.
  • Coaching/sports coaching qualification.
  • Proficient in the use of MRM Information Management System.
  • Budgetary responsibility experience.
  • Maintenance of Swimming pool plant and water treatment equipment.
  • Working knowledge of membership administration and sales techniques.

Job Dimensions

  • Being available for emergency call outs.
  • At times will work in hot, humid and occasionally noisy conditions.
  • Open and close the venue, ensuring security of its assets.

If you want to find out more about this exciting role, please email hr@westlothianleisure.com and we will arrange for someone to get in touch or apply online via:

#J-18808-Ljbffr

  • Duty Manager

    5 days ago

    Halifax, West Yorkshire, United Kingdom The Piece Hall Full time

    Reporting to and working with the Operations Manager, the Duty Managers will be responsible for the smooth running of the Piece Hall’s daily operations. They will ensure that the Piece Hall building and facilities deliver all the expectations of a world class visitor destination, by conducting effective security and maintenance processes and delivering...

  • Management Training Associate

    2 weeks ago

    Livingston, West Lothian, United Kingdom IQVIA Argentina Full time

    We are seeking Specimen Management Associate to join Q2Solutions, IQVIA’s laboratory business at Livingstone. The Specimen Management Associate is responsible for assisting with a variety of routine activities associated with receipt, storage, and shipment of clinical specimens. Assists with receipt, opening, and quality check of consignments and...

  • Duty Manager

    3 weeks ago

    Worthing, West Sussex, United Kingdom South Downs Leisure Full time

    What’s the Role… Our successful applicant will report into the Senior Duty Manager & Operations manager and be responsible for supervising the day to day running of Splashpoint Leisure Centre and all activities within the facility. You will be working as part of a friendly team dedicating to ensuring all our customers satisfaction. You will and...

  • Specimen Management Associate

    3 weeks ago

    Livingston, West Lothian, United Kingdom IQVIA Argentina Full time

    We are seeking Specimen Management Associate to join Q2Solutions, IQVIA’s laboratory business at Livingstone. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development Job Overview ...

  • Assistant Manager

    3 weeks ago

    Livingston, West Lothian, United Kingdom LEVI'S Full time

    JOB DESCRIPTION As an Assistant Store Manager at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be representing the brand image and values, whilst working alongside the Store Manager to effectively manage the stores operations and team. Key parts of the role: Support Store Manager...

  • Assistant Manager

    3 weeks ago

    Livingston, West Lothian, United Kingdom Levi Strauss & Co. Full time

    Assistant Manager - 12 Month FTC page is loaded Assistant Manager - 12 Month FTC Apply locations LFO LIVINGSTON DESIGNER OUTLET, Livingston, United Kingdom time type Full time posted on Posted 3 Days Ago job requisition id R-0116790 JOB DESCRIPTION As an Assistant Store Manager at Levi Strauss & Co. you will have the opportunity to work in an...

  • Night Duty Manager

    3 weeks ago

    Chichester, West Sussex, United Kingdom PropertyWeek4Jobs Full time

    Job Role: Night Duty Manager (Ref 2272) Location: Chichester, West Sussex Job Sector: Retirement – Assisted Living Salary: £14,501.76 per annum plus benefits Hours: Wednesday and Sunday nights 8pm-8am (24 hours per week) The job role Perform, if necessary, any employee’s duties in order for continual operation of the development. In the event...

  • HDS Surveyor

    4 weeks ago

    Livingston, West Lothian, United Kingdom Neo Recruitment Ltd Full time

    Neo Recruitment is assisting in the search for a HDS Technician for our client, one of the leading global providers of independent offshore and onshore survey solutions. Their services encompass a wide range of surveying, positioning, and data management offerings, leveraging state-of-the-art equipment and methodologies. Based at our Client's Livingston...

  • Remote Surveyor

    4 weeks ago

    Livingston, West Lothian, United Kingdom Neo Recruitment Ltd Full time

    Neo Recruitment is assisting in the search for a HDS Technician for our client, one of the leading global providers of independent offshore and onshore survey solutions. Their services encompass a wide range of surveying, positioning, and data management offerings, leveraging state-of-the-art equipment and methodologies. Based at our Client's Livingston...

  • Tearoom Cook

    2 weeks ago

    Livingston, West Lothian, United Kingdom ASVA: Association of Scottish Visitor Attractions Full time

    Organisation: Almond Valley Heritage Centre Location: Almond Valley Heritage Centre, Millfield, Livingston, West Lothian, EH54 7AR As a Cook at Almond Valley Heritage Centre, you will play a vital role within our catering team, contributing to the creation of delicious and memorable food for our visitors. From preparing fresh ingredients to crafting...

  • Machinist

    20 hours ago

    Livingston, West Lothian, United Kingdom Pertemps Glasgow Full time

    Job Title: CNC Machinist Location: Livingston Salary: £34k - £38k DOE (Includes Shift Allowance) Working Hours: 37hrs per week -You must be able to work Early Shift, Late Shift and Night Shifts Education Time served Machinist with Papers Duties and Resposibilities Manage of controls systems such as Fanuc Knowledge and application of safe working...

  • Machinist

    2 days ago

    Livingston, West Lothian, United Kingdom Pertemps Glasgow Full time

    Job Title:CNC MachinistIs this your next job Read the full description below to find out, and do not hesitate to make an application.Location: LivingstonSalary: £34k - £38k DOE (Includes Shift Allowance)Working Hours:37hrs per week -You must be able to work Early Shift, Late Shift and Night ShiftsEducation Time served Machinist with PapersDuties and...

  • Clinical Supplies Manager

    3 weeks ago

    West Lothian, United Kingdom Hyper Recruitment Solutions Ltd Full time

    Are you a Clinical Supply Manager looking for the next step in your career? We have a fully remote opportunity available for the right person! We are currently looking for a Clinical Supplies Manager to join a global pharmaceutical company based in Scotland (the role will be remote working from home). As the Senior Clinical Supplies Manager you will be...

  • Facilities Technician

    2 weeks ago

    Livingston, West Lothian, United Kingdom Global Recruitment Group Full time

    Facilities technician Due to expansion and growth, a permanent position has arisen for a Facilities technician within our clients Engineering / Maintenance Department. Please note that the main base for this role will be in Livingston. This is an entry level position with full training & support offered - someone with an electrical background but is not...

  • Facilities Technician

    2 weeks ago

    Livingston, West Lothian, United Kingdom Global Recruitment Group Full time

    Facilities technician Due to expansion and growth, a permanent position has arisen for a Facilities technician within our clients Engineering / Maintenance Department. Please note that the main base for this role will be in Livingston. This is an entry level position with full training & support offered - someone with an electrical background but is not...

  • Duty Manager

    2 weeks ago

    Crawley, West Sussex, United Kingdom Virgin Atlantic Full time

    Working Pattern: 12-hour shifts 4 on 4 off. 2 days & 2 nights and a period of standby (a degree of flexibility required) In a nutshell We have a fantastic opportunity as Duty Manager - Crewing to support the day-to-day supervision of the Crew team. This role works closely with the Duty Manager - Pre Ops to ensure the team's effective maintenance and...

  • Machinist

    2 days ago

    Livingston, West Lothian, United Kingdom Pertemps Glasgow Full time

    Job Title: CNC Machinist Location: Livingston Salary: £34k - £38k DOE (Includes Shift Allowance) Working Hours: 37hrs per week -You must be able to work Early Shift, Late Shift and Night Shifts Education Time served Machinist with Papers Duties and Resposibilities Manage of controls systems such as Fanuc Knowledge and application of safe working...

  • Night Manager

    5 days ago

    Halifax, West Yorkshire, United Kingdom The Piece Hall Full time

    They will ensure that the Piece Hall building and facilities deliver all the expectations of a world class visitor destination, by conducting effective security and maintenance processes and delivering excellent customer service to Piece Hall tenants and visitors. The Duty Managers’ work will be shift based, and whilst on duty they will confidently lead...

  • Class 2 HIAB Driver

    2 weeks ago

    Livingston, West Lothian, United Kingdom People Solutions Full time

    CLASS 2 HIAB DRIVER MONDAY - FRIDAY: £16.00 PER HOUR People Solutions are looking for a Class 2 HIAB Driver for our Client based in Livingston. The vehicles will have a lorry mounted crane on. Benefits Excellent rates of pay No weekend working Potential to get a permanent contract Onsite parking Day to Day Duties Driving/operating Class 2 vehicles safely...

  • Class 2 HIAB Driver

    2 weeks ago

    Livingston, West Lothian, United Kingdom People Solutions Full time

    CLASS 2 HIAB DRIVER MONDAY - FRIDAY: £16.00 PER HOUR People Solutions are looking for a Class 2 HIAB Driver for our Client based in Livingston. The vehicles will have a lorry mounted crane on. Benefits Excellent rates of pay No weekend working Potential to get a permanent contract Onsite parking Day to Day Duties Driving/operating Class 2 vehicles safely...