Graduate Operations Manager

1 week ago


London, United Kingdom ABM Full time

Senior Operations Manager (Nights)
SHIFT PATTERN: Monday - Friday, Night Shift
To assist the management of all aspects of Station and Bus Station cleaning within the Pan TfL
Contract, to work closely with and motivate the operational teams ensuring that the work is
Essential qualities required include:
• performance management and monitoring
• continuous improvement working with the Service Improvement team
• Excellent leadership and performance management experience
FINANCIAL
• To assist with the management of the operational portfolio within agreed financial parameters for resource, stock and additional works.
• To ensure payroll is dealt with in a timely fashion and managed correctly within the agreed budgets.
• Manage the operational portfolio within agreed financial parameters for resource, stock and additional works
• To review and report proposed activity and spend against the payroll
• Attend monthly reviews and analysis of over and underspend
To hold monthly formal documented meeting with your Senior Contract Manager (output actions communicated to GM)
• To hold quarterly formal one to ones with direct reports – capturing personal development targets, performance management and succession planning
• To encourage and positively promote the local employee
• To ensure that internal process is being adhered to (audits, payroll forms etc)
• To manage the balance between staff and agency support/permanent agency.
• Identify training needs and implement training development in conjunction with the Training team
• with the programme (staff and agency) including the management and reporting via payroll forms
• To manage all staff performance issues conforming to HR policies and procedures
• Be aware of the business continuity plan for the part of the business you work in
• To manage all staff performance issues conforming to HR policies and procedures QSHE
• To carry out a minimum of one Health & Safety inspection per month in the areas of your responsibility
• Ensure compliance with all Safety, Health and Environmental Regulations and procedure
• Ensure the team adhere to safe working practices at all times including tool box talks, training sessions and continuous monitoring
• MINIMUM TRAINING REQUIREMENTS
• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
~ Mental Health support and Life Event Counseling
~ Get Fit Programme
~ Financial and legal support
~ Cycle to work scheme
~ Perks: discounts, gift cards, cashback, and exclusive offers
Online chat or telephone service for urgent support in a crisis
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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