Content Support Specialist
3 weeks ago
Job Description Content & Support Specialist
Tech savvy, highly organised, proactive person, client orientated and customer driven are ideal qualities to managing client webcasts, uploading client content, creation of reports and marketing client’s content across differing email services, your work will be varied and interesting at the heart of IPE a multi-media European and global institutional investment publishing organisation.
You will lead the internal delivery of client paid webcast events, provide effective client and internal administration support across the IPE and Real Assets part of the Reference Hub plus deliver client reporting across the IPE Big Database service and the IPE and Real Asset Reference Hub where needed.
Ensure timely delivery of marketing materials to set the webcast up on the BrightTALK platform
Event promotion via email campaigns
Schedule dates for rehearsals and provide support during rehearsals and live webcasts
Provide technical support regarding use of the webcast technology platform
We are responsible for client paid webcast events, provide effective client and internal administration support and thrive wonderfully on deadlines and delivering the best service. This is a really fantastic opportunity for someone to make their mark in a market-leading niche financial information provider. With a full and interesting remit to support a growing and inclusive business. To make sure you will succeed we provide full training for the role across the content CMS system, BrightTALK Webinar platform, email software and reporting tools.
Employer contribution company pension scheme 5,5%
25 days annual leave (fulltime equivalent)
Mobile phone and laptop enables you to work hybrid
Office Location near London Bridge Tube Station
Providing excellent service to clients is natural for you, and you view problems as challenges that need to be solved. Additionally, bring some top-notch organisational skills as you will be juggling multiple projects simultaneously and on tight deadlines on a daily basis
The ability to build rapport and good working relationships with IPE Webcast, IPE Reference Hub clients, the internal team and wider stakeholders.
Experience of working in a busy office environment; We encourage applicants from all backgrounds to be part of our team, as we believe this contributes to a dynamic and inspiring work culture.
A social media check is an integral part of the selection process.
IPE is a multinational, market-leading niche financial information provider which is both European and global. It is focused on pension funds and other institutional investors, and those who serve them; all of IPE’s products and services have the central objective of facilitating and enhancing interaction between these groups, specifically between the buy and sell side of the industry. Online, in print, and through leading community events. While the FD is a beacon for decision-makers across the financial and economic field, the FD Business titles serve this purpose within their specific domains.
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