Field Service/Administrator Coordinator

3 weeks ago

Droitwich Worcestershire, United Kingdom Armstrong Integrated Limited Full time

Field Service Co-ordinator will assist with planning and organising field service activities of the gas transmission business unit.

To assist with planning and organising field service activities of the gas transmission business unit.

Principal Accountabilities

  • Diary management of field service engineers and installation team
  • Planning of field service activities for repair and maintenance
  • Liaise with clients for field service activities, access and deliveries
  • Arranging spares for despatch to field service engineers
  • Provide service support to internal and external customers.
  • Issue method statements / risk assessments for site activity.

Key Tasks

  • Producing quotes for clients
  • Processing incoming orders.
  • Arrange purchase of spares for stock and client works
  • Organise planning/programming of field service activities.
  • Review engineers job sheets and organise remedial action and quotations.
  • Issue of job reports to clients.

Maintaining engineers van stock and calibration of test / Installation equipment.

  • Invoicing for work carried out
  • Ensuring data is current for reporting purposes
  • Adherence to ISO 45001 and other National Standards

This is a summary of the key tasks and responsibilities of the post and is not intended to be an exhaustive list. The job may change over time to reflect the changing needs of the organisation, as well as the personal development of the post holder.

Qualifications/Skills/Knowledge/Attributes

  • Excellent interpersonal skills essential
  • Ability to work on own initiative but also be a key member of a team
  • Proven time management capability
  • Customer service experience
  • Computer literate including Microsoft Office

Hours Of Work

  • Monday - Thursday 8.30am - 5pm
  • Friday 8.30m- 14.00pm
Having own vehicle would be desirable/ability to commute to site

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