Assistant Service Manager

7 days ago


Bury St Edmunds Suffolk, United Kingdom Avenues Group Full time

Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision. 
We are seeking an Assistant Service Manager to join our team at Elseys Yard which is based in Bury St Edmunds. The service is a 5 minute walk from the town centre and there is also a train station nearby. The service is well supported by local shops and supermarkets. The town centre has a variety of eateries as well as national and local shops.
At Elseys Yard we are supporting 3 male adults with disabilities from acquired brain injuries, learning disabilities and also limited verbal communication within a supported living environment. The people we support enjoy themed evenings, going to the cinema, out for lunch and dinner, visiting day services, arts and crafts, movie nights and watching quiz shows
The role of Assistant Service Manager would require you work across all shifts including evenings and weekends. There is also participation for an On Call rota.
This is an exciting opportunity for someone that wants to make a tangible impact on people’s lives, supporting a good team to provide good support. It is very important for them that the Assistant Service Manager has a fun, positive and can do attitude 
The ideal Assistant Service Manager looks like this:  
Work with your Service Manager to use management information to make sound business decisions.
Experience of working with people disadvantaged through illness and disability
Understands the balance between keeping our people safe and positive risk taking.
Assist the Service Manager to encourage a solutions led culture.
Maintain a practical knowledge of policies and procedures and ensure appropriate usage.
Work with your Service Manager to reinforce a culture of continuous improvement (through analysis of information and data provided).
Act as the Service Manager in their absence.
Level 3 diploma or equivalent experience needed.
We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.
As a not-for-profit organisation, we’re driven by strong ethics, and invest everything back into our staff and the people we support, and you’ll become part of the strong Avenues community, which is there to support you each day.
Paid enhanced DBS.
Flexible working.
Up to 28 days paid annual leave (pro rata).
Access to high quality training that supports your career development.
Contributory pension scheme with life assurance.
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.  



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