Technical Support Engineer
1 month ago
Job Title: Customer Support Engineer
Hours: Full time
Are you educated at NVQ Level 3 or above in Engineering, and looking for an office based position where you will be responsible for supporting customers with technical product support this may be the opportunity for you.
This is an excellent opportunity for someone looking to continue within their career path, or an experienced engineer looking to move away from a shop floor position and into an office role.
Full training will be given on our client's products, and the role will involve working with engineers from other disciplines including software, robotics, hardware to name a few.
Supporting customers with technical support via various means including telephone, email etc.
Conduct training sessions with customers on our clients products either remotely on our clients sites globally.Strong mechanical/electronic knowledge and troubleshooting skills.
Computer literate with Microsoft Word.
Willingness to travel to customer sites for on-site support.In return my client offers a competitive salary and benefits including:
25 days holiday
Private healthcare
Company pension scheme
Life assurance
Employee Assistance Programme
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