Customer Service Supervisor

4 days ago


County Durham, United Kingdom HAYS Full time

Are you an experienced Customer Services Supervisor? Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for home, office, and commercial properties.
Identify process improvements to optimise customer experience, with focus on continuous improvement activities across the team, functions, processes, and support activities.
Day-to-day support of the CSM and CS team.
Ensuring the team meets response times around phone answering and ticket resolution.
Compensations approval, PayPal disputes, Klarna disputes, Chargeback investigations).
Lead reputation management, with review management, escalation of complaints, and compensation resolution.



  • County Durham, United Kingdom HAYS Full time

    Are you an experienced Customer Services Supervisor? Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for home, office, and commercial properties. Your new role Promote and align yourself with the company standards. Lead from the front, actively improve the culture, have a...


  • County Durham, United Kingdom HAYS Full time

    Are you an experienced Customer Services Supervisor? Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for home, office, and commercial properties. Your new role Promote and align yourself with the company standards. Lead from the front, actively improve the culture, have...


  • County Durham, United Kingdom HAYS Full time

    Are you an experienced Customer Services Supervisor? Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for home, office, and commercial properties. Your new role Promote and align yourself with the company standards. Lead from the front, actively improve the culture, have...


  • Hartlepool, County Durham, United Kingdom HAYS Full time

    Are you an experienced Customer Services Supervisor? Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for home, office, and commercial properties. Your new role Promote and align yourself with the company standards. Lead from the front, actively improve the culture, have a...


  • County Antrim, United Kingdom B&M Retail Full time

    We are currently recruiting for a Customer Service Supervisor to join our team at the Drumkeen Retail Park, Belfast! This is a permanent, part time role, working 30 hours a week  and will require the flexibility to work shifts in the daytime, evenings and at weekends. As a Customer Service Supervisor, you will support the Customer Service Manager...


  • Durham, United Kingdom Noble Corp Ltd Full time

    Nobles Casino Gaming is seeking dynamic individuals for adult gaming center positions. As a team member, you will be responsible for providing excellent customer service, ensuring a secure gaming environment, and promoting an enjoyable atmosphere for patrons. Responsibilities include handling transactions, explaining game rules, and maintaining a high level...

  • Supervisor -

    1 week ago


    Billingham, County Durham, United Kingdom SHV Holdings Full time

    Stock & Replenishment Supervisor page is loaded Stock & Replenishment Supervisor Apply remote type On-Site locations Billingham time type Full time posted on Posted 3 Days Ago job requisition id R Role: Stock & Replenishment Supervisor Maintain inventory control data within the site systems and proactively review inventory data to optimise customer/ERIKS...

  • Cover Supervisor

    1 month ago


    Durham, County Durham, United Kingdom Premier Teachers Full time

    A Cover Supervisor is required to join a good secondary school in the Durham city area. The Cover Supervisor role will be for ongoing cover work across the school in a range of subjects where all work is set and you just need to help keep the pupils on track and to support them. In this role you will be covering lessons with work set in KS3 and 4 and...

  • Cover Supervisor

    2 months ago


    Durham, County Durham, United Kingdom Premier Teachers Full time

    A Cover Supervisor is required to join a good secondary school in the Durham city area. The Cover Supervisor role will be for ongoing cover work across the school in a range of subjects where all work is set and you just need to help keep the pupils on track and to support them. In this role you will be covering lessons with work set in KS3 and 4 and...

  • Cover Supervisor

    4 weeks ago


    Durham, County Durham, United Kingdom Premier Teachers Full time

    A Cover Supervisor is required to join a good secondary school in the Durham city area. The Cover Supervisor role will be for ongoing cover work across the school in a range of subjects where all work is set and you just need to help keep the pupils on track and to support them. In this role you will be covering lessons with work set in KS3 and 4 and...

  • Cover Supervisor

    4 weeks ago


    Durham, County Durham, United Kingdom Premier Teachers Full time

    A Cover Supervisor is required to join a good secondary school in the Durham city area. The Cover Supervisor role will be for ongoing cover work across the school in a range of subjects where all work is set and you just need to help keep the pupils on track and to support them. In this role you will be covering lessons with work set in KS3 and 4 and...

  • Supervisor

    1 week ago


    Darlington, County Durham, United Kingdom in Tenerife Full time £37,740

    Workshop Supervisor Darlington, North East Evans Halshaw Workshop Supervisor Evans Halshaw Ford, Darlington OTE up to £37,740 with pension, critical illness pays, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used c... Read more Workshop Supervisor Darlington, North East Evans Halshaw Workshop Supervisor Evans...

  • Supervisor EAP

    4 weeks ago


    Durham, County Durham, United Kingdom ERIKS Full time

    Role: Stock & Replenishment Supervisor Please ensure you read the below overview and requirements for this employment opportunity completely. Location: Billingham About the role: • Deputise for the Site Manager in their absence • Maintain inventory control data within the site systems and proactively review inventory data to optimise customer/ERIKS...


  • Durham, United Kingdom Noble Corp Ltd Full time

    We are a family run business who have been operating in gaming for over 50 years running amusement arcades up and down the country, with the head office is based in the north east. We are looking for managers & supervisors to able to organise staff shift patterns and rotors on a weekly basis. They must be comfortable handling floats, opening & closing the...


  • Durham, County Durham, United Kingdom ERIKS Full time

    Role: Stock & Replenishment Supervisor Please ensure you read the below overview and requirements for this employment opportunity completely. Location: Billingham About the role: Deputise for the Site Manager in their absenceMaintain inventory control data within the site systems and proactively review inventory data to optimise customer/ERIKS stock...


  • County Durham, United Kingdom Room At The Top Recruitment Full time

    This position is responsible for providing an excellent telephone - based customer service to Direct and Trade customers. It uses strong relationships and product & legislative knowledge to ensure customer satisfaction and maximise sales opportunities. **Key Competencies**: - Identify and assess customers' needs to achieve satisfaction. - Build sustainable...


  • County Durham, United Kingdom Reed Business Support Full time

    Are you a confident Customer Service Advisor? Are you resilient and able to develop strong customer relationships? Are you looking for a new role starting in January? If so we are pleased to be representing a well established client in Durham. Looking for Customer Service Representatives B2B, full time office based. 35 hours a week, salary of £18,053,...


  • Durham, United Kingdom Durham University Full time

    **Food Service Assistant Supervisor** **(** **Job Number**: **23001969** **)** Operations Directorate Grade 3: - £21,543 - £22,681 per annum Open-Ended/Permanent - Full Time **Contracted Hours per Week***: 35 **Closing Date***: 06-Dec-2023, 5:59:00 PM **Disclosure and Barring Service Requirement***: Not Applicable. **Job Title**: Food Service...


  • Durham, United Kingdom Noble Corp Ltd Full time

    We are a family run business who have been operating in gaming for over 50 years running amusement arcades up and down the country, with the head office is based in the north east. We are looking for managers & supervisors to able to organise staff shift patterns and rotors on a weekly basis. They must be comfortable handling floats, opening & closing the...


  • Durham, County Durham, United Kingdom Adecco Full time €25,000 - €26,500

    Join Our Team as a Customer Service Executive – Transforming Waste into Opportunity! Are you a dynamic, results-driven individual with a passion for sustainability and environmental change? Do you thrive in a fast-paced, forward-thinking environment? If so, we have an incredible opportunity for you to become a key player in our client's mission to...