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Membership Support Advisor

1 month ago

London, United Kingdom Membershipbespoke Full time

12 Months FTC – working 4 days in the Farringdon office and 1 day from home

Our client a well-recognised professional membership body with over 40,000 students and members worldwide is currently recruiting for a Membership Support Advisor.

The Role of the Membership Support Advisor

You will provide high quality, pro-active customer service to fellows, professionals, students and members by phone, e-mail to support membership acquisition, membership engagement and membership retention.

You will use the CRM to keep accurate records of all interactions with members and prospects, and you will be aware of the need to manage personal information accurately and in line with our policies on data protection.

Person Specification

Skills & Requirements:

Administrative experience within professional body is desirable

Good working knowledge of using MS Office and CRM systems

Excellent, customer service skills, including telephone, e-mail and verbal communication skills

Ability to build new customer relationships and maintain existing customer relationships

Excellent organisational, planning, prioritisation and time management skills

To apply to this role please send your CV.

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

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