Customer Service Advsior
2 weeks ago
Juice is delighted to be supporting a leading organisation in Stroud, in their search for a Customer Service Advisor.
Working within the Collections team, the ideal candidate will have the set objective of maximising cash collections and minimising bad debt through excellent customer service and effective debt recovery processes.
Day to day:
- Handle and resolve inbound calls as well as complete outbound calls with customers who are suffering financial difficulty.
- Take payments and negotiate affordable repayment options with customers to get the best possible outcome for the customer and the Company.
- Investigate and resolve customer queries (which can be both sensitive and complex in nature) by working with other departments within specified timescales using various communication methods.
- Process and progress accounts through our internal debt collection processes.
We would love to see:
- Previous experience in customer service roles with an excellent attention to detail and investigative skills
- Confident and professional telephone manner
- Team player with ability to build rapport with customer and the team
- High level of numeracy, accuracy, and problem-solving ability
- Experience of using multiple IT systems simultaneously with good computer literacy (including Microsoft Office software packages)
Working hours: Monday – Thursday shift between 8.30-18.00, Friday 8.30-17.00 and 1 Saturday a month 9.30-13.00 (rota basis).
If you would like more information on this fantastic opportunity, please contact Pippa at Juice today for immediate consideration
#J-18808-Ljbffr-
Customer Service Manager
3 days ago
Cheltenham, Gloucestershire, United Kingdom RE Recruitment Full timeCustomer Service Manager Location Tewkesbury Salary c 40k We are currently recruiting to appoint a dedicated and dynamic Customer Service Manager to monitor and drive customer service levels whilst providing excellent communications through the business and to our clients customer base. Reporting to the Commercial Manager, you will be based at the head...
-
Customer Services Assistant
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom G4S Business Unit:US Youth Services Full timeRole Responsibility: CUSTOMER SERVICES ASSISTANT Salary: £24,745.79 per annum Working Hours: Permanent, Full Time, 40 hours per week (Mon - Fri) Location: Cheltenham, GL51 0EX Excellent benefits package including 2.5% Golden Hello payment on commencement of employment and a £2,000 annual retention bonus (pro-rata for part time employees), subject to...
-
Customer service advisor
3 days ago
Cheltenham, Gloucestershire, United Kingdom Hooray Full time €12Are you looking to work in a bubbly, friendly environment where no two days are the same? Looking to kick-start your career and gain valuable experience in customer service? Do you have strong communication skills ready to provide exceptional service? If the answer is yes to all of the above, then Hooray may have the role for you! Hooray are proud to be...
-
Customer Service Coordinator
4 days ago
Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full timeRole overview ID: Entity: Vistry Region: Vistry Cotswolds Department: Customer Service Contract Type: Permanent - Full Time Job Location: Bishops Cleeve, Cheltenham Date Posted: 01.03.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are...
-
Customer Service Advisor
4 days ago
Cheltenham, Gloucestershire, United Kingdom Ardonagh Advisory (Towergate Insurance Brokers) Full time €23,400Customer Service Advisor – Cheltenham £23,400 p/a plus generous quarterly bonus. Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work Monday to...
-
Customer Services Representative
3 days ago
Cheltenham, Gloucestershire, United Kingdom Glos Full time €24,000Customer Service Representative Tewkesbury outskirts £24,000 + monthly bonus (up to £3,600 extra over the year)My client is one of the fastest growing specialist Insurers in the country. They have won awards for not only their products and service but also their culture too. This is a truly unique customer service opportunity!We are seeking someone who...
-
Assistant Customer Service Assistant
4 days ago
Cheltenham, Gloucestershire, United Kingdom LIDL Full time €12 - €1300 per hour | 30 hour contract | AM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme As of the 1st June 2024 our pay will be increasing to £12.00 per hour Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to...
-
Advisor services
3 days ago
Cheltenham, Gloucestershire, United Kingdom Hooray Full time €12Looking to kick-start your career and gain valuable experience in customer service? Do you have strong communication skills ready to provide exceptional service? Hooray are proud to be supporting an established energy advice service in Gloucester, in the recruitment for Customer Service Advisors to join their team on a full-time, temporary basis. ...
-
Network Customer Service Advisor
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom MARKS&SPENCER Full timeCustomer Assistant - Service & Safety Assistant - Cheltenham Service and Safety Assistant Saturday 10:00-16:00 Flexible and trained to support other areas within the store i.e. Foods, C&H, Operations Be knowledgeable of the store, support key marketing messages, latest products and top questions (e.g. what time do you close?) Assist customers in...
-
Customer Service Coordinator
4 days ago
Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full timeDepartment: Customer Service Contract Type: Permanent - Full Time We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with...
-
Customer Service Advisor
3 days ago
Cheltenham, Gloucestershire, United Kingdom The Ardonagh Group Full time €23,400This is a Permanent , Full Time vacancy that will close in {x} days at {xx:xx} BST . The Vacancy Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll...
-
Network Customer Service Advisor
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Marks & Spencer Plc Full timeService and Safety Assistant Saturday 10:00-16:00 Flexible and trained to support other areas within the store i.e. Foods, C&H, Operations Be knowledgeable of the store, support key marketing messages, latest products and top questions (e.g. what time do you close?) Assist customers in navigating the store, recognising when a customer needs help...
-
Customer Service Manager
3 days ago
Cheltenham, Gloucestershire, United Kingdom RE Recruitment Full timeCustomer Service Manager We are currently recruiting to appoint a dedicated and dynamic Customer Service Manager to monitor and drive customer service levels whilst providing excellent communications through the business and to our clients customer base. Reporting to the Commercial Manager, you will be based at the head office in Tewkesbury, alongside...
-
Customer Service Assistant, Gloucestershire
4 days ago
Cheltenham, Gloucestershire, United Kingdom Wickes Full timeJob Title: Customer Service AssistantSalary: £11.44 per hour Job Type: Full TimeWickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from...
-
Advisor services
1 week ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full time €23,400Ready to swap the counter for a vibrant office environment? If you're the life of the party with a knack for wowing customers, we want YOU! Bring your infectious personality and turn it into a rewarding career with endless opportunities for growth. Rewards Galore: Earn a competitive salary PLUS commission - your hard work pays off, literally! * Continuous...
-
Advisor services
7 days ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full time €23,400Ready to swap the counter for a vibrant office environment? If you're the life of the party with a knack for wowing customers, we want YOU! Bring your infectious personality and turn it into a rewarding career with endless opportunities for growth. Rewards Galore: Earn a competitive salary PLUS commission - your hard work pays off, literally! * Continuous...
-
Customer Service
2 weeks ago
Cheltenham, United Kingdom Reed Full timeLocation: ToddingtonContract: Permanent, Full-time My client is seeking a smart, entrepreneurial Customer Service Advisor to enhance customer happiness and contribute to their mission of delivering greener, more sustainable energy solutions. This is an exciting opportunity for a graduate or an individual with high potential in customer services to join my...
-
Customer Assistant
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Marks and Spencer Full timeSummaryService and Safety AssistantAll the detailsThe work pattern for this vacancy is: Week1 Sun 1000-1800Tues 1000-1800Wed 0900-1700Thurs 1000-1800Fri 0800-1600 Week 2 Mon 0800-1600Tues 1000-1800Wed 0900-1700Thurs 0900-1700Sat 0800-1600 Key Accountabilities and Measures Clearly identified to provide customers with a visible presence at the beginning of...
-
Customer Assistant
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Marks and Spencer Part timeSummaryService and Safety AssistantAll the detailsBelow is the working pattern for this vacancy. This role will require flexibility with the working pattern. Sunday 10:00-16:45Thursday 08:00-16:00Friday 09:00-17:00Saturday 10:00-18:00 Key Accountabilities and Measures Clearly identified to provide customers with a visible presence at the beginning of their...
-
Customer Assistant
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Marks & Spencer Plc Full timeService and Safety Assistant The work pattern for this vacancy is: Week1 Sun 1000-1800 Tues 1000-1800 Wed 0900-1700 Thurs 1000-1800 Fri 0800-1600 Week 2 Mon 0800-1600 Tues 1000-1800 Wed 0900-1700 Thurs 0900-1700 Sat 0800-1600 Key Accountabilities and Measures Clearly identified to provide customers with a visible presence at the beginning of...