Planner & Co-ordinator
3 weeks ago
Cleartech is looking for an individual with a strong customer service and planning background to join our team
The role involves all aspects of planning duties including co-ordinating works and liaising with engineers, customers, and clients
Receive and return customer phone calls in support of sales to ensure all activities are managed in a professional manner and resolving any issues that present themselves ( a strong customer service and planning background is essential for this).
- Booking in a high volume of jobs daily.
- Planning and co-ordinating engineers’ days in a logical and cost-effective manner.
- Distributing jobs to engineers and escalating ongoing situations
- Attending to queries should they arise
- General administration support
- Organisation of day-to-day work to ensure that all key tasks are fulfilled
- Excellent and professional telephone manner
- Excellent customer service and planning skills
- Time Management
- The capacity to think ahead, plan and prioritise own workload
- The ability to work under pressure and meet deadlines
- The ability to work as part of a team
- Work safely in accordance with the company’s current health and safety policy and procedures.
- A positive approach, with the determination to succeed
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