IT Operations Analyst

1 month ago

Buckinghamshire, United Kingdom Systematix Full time

Systematix is currently looking for an IT Operations Analyst to help with the implementation of a diverse IT Operations network, for one of the world’s leaders in Life Sciences technologies.
ABOUT THE PROJECT
Working as Infrastructure Operations Analyst for the Client Technologies division, you will be responsible for providing support for our Executives as well as gneralIT Operations including service desk, system administration, development, security and support of all relevant IT infrastructure, systems and applications.

Providing user and administrative support for IT systems, applications and Infrastructure
Providing technical guidance to users and management for IT related issues and queries
Performing maintenance and troubleshooting of all relevant hardware, software and systems
Assist Manager/Supervisor in development of desktop support and local server systems strategy
Perform maintenance and troubleshooting of all relevant hardware and software.
Implementation and support of network operating systems and services.
Configuration, installation & deployment of all PC’s and PC related peripherals.
Configuration, installation, deployment & support of desktop management suite.
Supporting local manufacturing systems.
Developing and maintain appropriate desktop and server related procedures and ensure these procedures are enforced.
Providing project management for implementations and roll-outs.
Performing system analysis and utilisation reports as required.
Logging into and using telephone and computer based Service Desk system to record all support activities.

Associate’s Degree in Information Technology (or equivalent)
~ Up-to-date professional IT certification
~4+ year experience of providing second line end user desktop support
~Strong knowledge of IT hardware and associated peripherals
~ Excellent knowledge of Microsoft operating system and Office applications
~ Ability to use technical documentation and diagnostic tools to solve hardware and software problems
~ Ability to perform risk assessments
~ Willing to provide out of hours support and coverage for National holidays


This is a 3-month rolling contract to be performed onsite at our client’s location in the South East England area.

We provide the highest caliber consulting solutions to a diverse client base that includes all levels of Government and all Private Industry sectors.

At Systematix, we don’t just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhance our workforce and bring value to our community. Systematix Technology Consultants Inc has adopted the Employment Equity Policy to promote the full participation and advancement of members of the designated groups (women, indigenous peoples, members of visible minority groups, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act in the Systematix Technology Consultants Inc workforce.

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