See more Collapse

Field Service Engineer

2 months ago

Watford Hertfordshire, United Kingdom Indigo Telecom Group Full time

To achieve the department objectives in line with the corporate strategy and vision for which the job holder is directly responsible and continuously improves performance. In addition to the Job Objectives as set out in the Roles and Responsibilities Matrix, the Senior Field Engineer will support best in class engineering infrastructure and technical services to customers and end clients through teams with competent and qualitative skillsets.
The Senior Field Engineer is responsible for effective duties as set out below. The Senior Field Engineer will be expected to provide Field Deployment & First Line Maintenance support to a varied customer base. You is expected to be able to lead on day to day tasks which will involve new build deployment activities and/or responding to maintenance calls within SLA, fault finding and hardware replacement with TAC assistance. The Senior Field Engineer is expected to lead in providing more advanced support in technical competence, observing Indigo’s Safety, Health, Environmental and Quality (SHEQ) standards.
Provide First Line Maintenance support for Indigo Telecom Group to the current customer base.
· Carry out installation and commissioning duties in both a project and maintenance environment.
· Provide OOH on-call cover as required by agreed on-call rota.
· Provide Line Manager and relevant Project Managers with feedback regarding on-site issues.
· Provides first line leadership and direction to engineers, defines and implements Field Quality Installation Standards, consults on Infrastructure Services and assists in the relevant Service Partner management programme's .
· Installation of metalwork, basket work and basic rack and stack services
· Fibre and cable pulling, dressing, labelling and secure of same
· Copper Cable termination including Cat "x" and E1 terminations
· Continuity, test and measurement of cable and fibre runs
· Electrical connectivity of 240v AC plug & play and -48v DC to distribution panels (no power up until certification).
· Field Installation Supervision of internal and external team members
· Controls and Manages Risk Assessment Method Statement documentation
· Provides Field Installation Quality Audit Services of Installation works to required standards including planning and monitoring of rectification works and improvement plans
· Adhere to KPI’s and provide feedback on performance of deployment individuals and teams to Engineering manager(s)
· Develop fault diagnosis skills using OTDR and Ethernet/OSA testing procedures
· Develop fault diagnosis skills (including use of appropriate test gear) to support all extensive standalone and network commissioning procedures
· Provide coaching (hands on training) through lab workshops
· Owns the project when designated as lead engineer. Provide a point of contact for escalation of technical issues arising in a project
· Be responsible for the production of accurate, high quality project documentation
· May from time to time provide a closer level of assistance to the Project Manager by carrying out basic project management tasks
· Operates across complex networks, technologies and languages
· Comply with company & local standards, procedures & protocols with specific responsibility for performance to engineering key performance indicators.
· Ensure Health & Safety and Engineering Quality standards are maintained at all times.
· Represent Indigo Telecom Group in a professional manner at all times.
· Complete other ad hoc duties as required. Qualified and highly experienced in physically building Telecoms Infrastructure services from plans and to Quality requirements.
· Experienced in Network commissioning thus providing network test and fault finding, leadership and mentoring to more junior members of staff, advice and input to technical designs and issues and demonstrates leadership qualities in "thinking outside the box"
· Demonstrable “hands on” experience including I&C activity, test equipment, network build, and power.
· Experienced in the installation and commissioning of Nokia, Juniper, Huawei, Tellabs, Infinera and Ciena equipment, plus an in-depth knowledge of networking, optical transmission systems and IP.
· Report writing excellent standard of written and spoken English.
· PC literate, especially Microsoft Office 365 suite.
· Flexible approach to the role, with the ability to adapt and react to business needs.
· Full UK Driving Licence
At Indigo, we're at the forefront of the telecoms industry—an exciting arena characterized by continuous growth, innovation, and transformation. In 2020, the global telecommunications services market was valued at an impressive US $1657.This dynamic landscape offers boundless opportunities for personal and professional development.
For over two decades, Indigo has been a trailblazer in providing essential design, deployment, and support services. Our global presence extends across 90+ countries, positioning us as a leader in the field. We specialize in meeting end-to-end requirements driven by market trends such as FTTH, 5G, Edge DC, and Subsea technologies. We are deeply committed to nurturing a work culture that prioritizes the well-being and growth of our employees. We take pride in listening to our team and taking action to continually enhance our company's support and enriching environment.
Our diversity is our strength, with over 37 nationalities coming together as one team.

We have other current jobs related to this field that you can find below

  • Field Service Engineer

    2 months ago

    Watford, United Kingdom Verto People Full time

    Service Engineer / Field Service Technician / Installation Engineer required to join a growing engineering manufacturer of water treatment of products and services.The Successful Service Engineer / Field Service Technician / Installation Engineer will provide electrical and mechanical repair, service and maintenance on compressed air equipment at customer...

  • Field Service Engineer

    2 months ago

    Watford, United Kingdom Verto People Full time

    Service Engineer / Field Service Technician / Installation Engineer required to join a growing engineering manufacturer of water treatment of products and services.The Successful Service Engineer / Field Service Technician / Installation Engineer will provide electrical and mechanical repair, service and maintenance on compressed air equipment at customer...

  • Field Service Engineer

    2 days ago

    Watford, United Kingdom Hodfin Full time

    Field Service Engineer – Installation Location: Slough, Watford, Hitchin, Stevenage, Harlow, Thurrock, Basildon, Gravesend, Rochester, Salary: £34k Basic, realistic £57k+ OTE + great benefits listed below: What they offer: * Basic £34k * Paid Door to Door * £57k+ Realistic OTE in the first year * Plenty of Overtime Available * 23 Days...

  • Field Service Engineer

    1 day ago

    Watford, United Kingdom Hodfin Full time

    Field Service Engineer – InstallationLocation: Slough, Watford, Hitchin, Stevenage, Harlow, Thurrock, Basildon, Gravesend, Rochester,Salary: £34k Basic, realistic £57k+ OTE + great benefits listed below:What they offer: * Basic £34k * Paid Door to Door * £57k+ Realistic OTE in the first year * Plenty of Overtime Available * 23 Days Holiday + BH +...

  • Field Service Engineer

    4 weeks ago

    Watford, United Kingdom Client Full time

    Field Service Engineer £35,000 - £40,000 + Training + Flexible hours + Overtime + Van + Excellent Company Benefits Home Based (Can be located anywhere in the Southeast) Are you an electrically bias engineer, looking to develop your skills further within a niche industry for a leading specialist offering full on the job training and the opportunity to...

  • Field Service Engineer

    2 months ago

    Watford, United Kingdom CDM Recruitment Full time

    Field Service Engineer Forklift Trucks Watford Full-Time, Permanent £35,000pa-£38,000pa + vehicle + overtime + benefits Paid door to door The company is a leading national dealer specialising in the sales, maintenance, and repair of forklift trucks. We are committed to providing exceptional service and support to our customers, ensuring their operations...

  • Field Service Engineer

    2 months ago

    Watford, United Kingdom CDM Recruitment Full time

    Field Service EngineerForklift TrucksWatfordFull-Time, Permanent£35,000pa-£38,000pa + vehicle + overtime + benefitsPaid door to doorThe company is a leading national dealer specialising in the sales, maintenance, and repair of forklift trucks. We are committed to providing exceptional service and support to our customers, ensuring their operations run...

  • Field Service Engineer

    3 weeks ago

    Watford, United Kingdom Flat Fee Recruiter Full time

    Join the Olympic Gymnasium Services team as a Field Service Engineer in Watford and Home Counties.Enjoy a salary of £32k - £35k plus benefits like a pension, company vehicle, and overtime. Be part of a highly skilled and dedicated team, ensuring safety and maintenance of sports equipment in schools and leisure centres. Don't miss this exciting career...

  • Field Service Engineer

    2 months ago

    Watford, United Kingdom Grundfos Pumps Ltd Full time

    Grundfos are recruiting for a Field Service Engineer! To cover: North West London Are you a customer-obsessed Engineer that has a strong knowledge of both electrical and mechanical engineering? Do you have a good understanding of pumps and a customer-driven mindset? Are you focused on the quality and accuracy of your work, always insisting on the highest...

  • Field Service Engineer

    2 weeks ago

    Watford, United Kingdom CDM Recruitment Full time

    Field Service Engineer Forklift Trucks Watford Full-Time, Permanent 35,000pa- 38,000pa + vehicle + overtime + benefits Paid door to door The company is a leading national dealer specialising in the sales, maintenance, and repair of forklift trucks. We are committed to providing exceptional service and support to our customers, ensuring their operations run...

  • Field Service Engineer

    2 months ago

    Watford, United Kingdom Grundfos Pumps Ltd Full time

    Grundfos are recruiting for a Field Service Engineer!To cover: North West LondonAre you a customer-obsessed Engineer that has a strong knowledge of both electrical and mechanical engineering? Do you have a good understanding of pumps and a customer-driven mindset? Are you focused on the quality and accuracy of your work, always insisting on the highest...

  • Field Service Engineer

    3 weeks ago

    Watford, South East, United Kingdom Verto People Full time

    Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Service Engineer / Field Service Technician / Installation Engineer required to join a growing engineering manufacturer of water treatment of products and services.The Successful Service Engineer / Field Service Technician /...

  • Trainee Field Service Engineer

    2 months ago

    Watford, United Kingdom Pacifica Full time

    Pacifica – Trainee Domestic Appliance Field Service Engineer - Watford Stuck in a dead-end job? Looking to kickstart a new career? Save society from appliance emergencies and become a Trainee Domestic Appliance Field Service Engineer! We’ll help you learn –  We’re ideally looking for people with previous electrical/mechanical...

  • Trainee Field Service Engineer

    2 months ago

    Watford, United Kingdom Pacifica Full time

    Pacifica - Trainee Domestic Appliance Field Service Engineer - Watford Stuck in a dead-end job? Looking to kickstart a new career? Save society from appliance emergencies and become a Trainee Domestic Appliance Field Service Engineer! We'll help you learn - We're ideally looking for people with previous electrical/mechanical experience. We'll build on...

  • Field Service Engineer

    5 days ago

    Hatfield, Hertfordshire, United Kingdom Shannon White Ltd Full time

    Job Title: Field Service EngineerWorking Hours: 7am-5pm or 8am-6pm (leave at 7/8, home at 5/6) Monday to FridaySalary: £30K - £40K (dependent on experience) + overtimeLocation: Hertfordshire/ North London area Summary and purpose:Our client is an established, growing business specialising in the sale, service and maintenance of Schaerer, Conti, Victoria...

  • Compressor Field Service Engineer

    3 weeks ago

    Hertfordshire, United Kingdom The Hammond Recruitment Group Full time

    Compressor Engineer - HertfordshireClient My client are a market leading manufacture within the Compressors Industry with 40 years experienceThey pride themselves on their excellent service and customer focus, Making them an excellent company to work for with a superb reputation. An excellent opportunity has arisen within the Hertfordshire area for an...

  • Field Service Technician

    2 months ago

    Watford, United Kingdom Ferno UK Limited Full time

    Ferno has an opportunity for a Field Service Technician to join our friendly team. Due to continued growth of the Company, we are looking for another Service Technician based in the North/North West London area. Joining us on a full time, permanent basis, you will receive a competitive salary, dependent upon experience, plus excellent benefits. This role...

  • Field Service Technician

    2 months ago

    Watford, United Kingdom Ferno UK Limited Full time

    Ferno has an opportunity for a Field Service Technician to join our friendly team. Due to continued growth of the Company, we are looking for another Service Technician based in the North/North West London area. Joining us on a full time, permanent basis, you will receive a competitive salary, dependent upon experience, plus excellent benefits. This role is...

  • Compressor Field Service Engineer

    3 weeks ago

    Hertfordshire, United Kingdom The Hammond Recruitment Group Full time

    Compressor Engineer - Hertfordshire Client My client are a market leading manufacture within the Compressors Industry with 40 years experience They pride themselves on their excellent service and customer focus, Making them an excellent company to work for with a superb reputation. An excellent opportunity has arisen within the Hertfordshire area for an...

  • Compressor Field Service Engineer

    2 weeks ago

    Hertfordshire, United Kingdom The Hammond Recruitment Group Full time

    Compressor Engineer - HertfordshireClient My client are a market leading manufacture within the Compressors Industry with 40 years experienceThey pride themselves on their excellent service and customer focus, Making them an excellent company to work for with a superb reputation. An excellent opportunity has arisen within the Hertfordshire area for an...