Technical Account Director
3 weeks ago
Llanelli, Carmarthenshire, West Wales (On site, full time)
Highly competitive market salary plus full benefits package
Our client is a global leader in sustainable food manufacturing with over 12 sites in the UK, employing over 5000 people they are a great company to work for offering excellent career progression and job satisfaction.
Customer Technical Account Manager Role:
They are currently looking for a Technical Account Manager for their retail facility in Wales. This is an opportunity to manage the day-to-day relationship between one of the UKs largest food manufacturers and one of the UKs largest retailers in regard to food safety and quality standards.
Due to continued growth and expansion within the UK and abroad, this role will support the future growth and business development strategy with one of their main customers. As a key representative of the Food Safety & Quality division of the company, this role will provide opportunity for personal growth and development, operating at a strategic level, this will be a dynamic role with scope to drive and manage a wide range of customer relationship initiatives while collaborating with and supporting a high performing and effective Technical team.
Customer Technical Account Manager Responsibilities:
* To work collaboratively between the customer and the company, ensuring that the company cascade and deliver the Food Safety & Quality requirements of the customer to the Technical and wider functions within the site.
* To operate as the company representative with customer(s) in matters all related to Food Safety & Quality on the account.
* Represent the Food Safety & Quality department in a positive and pro-active manner at customer head office meeting, including development gate meetings, technical reviews, product reviews etc.
* Customer Technical Account Manager Skills and Experience:
A minimum of 3 years food industry experience, preferably in a Technical / Quality role.
* Experience of working with large UK food retailers
* Account management skills as well as a technical background, so a strong operational understanding from a quality perspective.
* Science/ Food Science/ other related discipline qualification at higher education level, OR equivalent experience in industry.
* Organisational skills to enable the management and development of multiple projects.
* Full UK Driving Licence and willingness to travel as necessary.
Customer Technical Account Manager Company Package:
* Highly competitive market salary
* 31 days holiday (including bank holidays)
* NEST Pension
* Great food giveaways
* Excellent subsidised canteen
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