Senior Branch Manager Designate

3 weeks ago

Chester Cheshire, United Kingdom We Buy Any Car Ltd. Full time

About The Role

Job : Senior Branch Manager Designate

Salary : £24,405 (OTE £31,405)

Bonus: Fantastic Annual bonus based on company performance

Hours : You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

We are the UK’s favourite car-buying service and we are growing FAST We have over 500 branches and are opening more sites each month

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.

Responsibilities

As a Senior Branch Manager Designate with WBAC you will:

  • First-and-foremost our Senior Branch Manger Designates must model high performance buying cars whilst also supporting the regional manager in driving performance.
  • You are the main point of contact for our customers.
  • Contact customers and prioritise your diary to achieve appointments and meet targets.
  • Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments
  • Always deliver exceptional customer service
  • Assisting the Regional Manager to complete the smooth running of the region and compliance as per the company’s procedures.
  • Performing Branch Standard checks when visiting locations.
  • Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
  • Reporting any potential threat to the business to your Divisional Manager
  • Ensuring all diaries/rotas are set up as per the company instruction.
  • Ensuring all purchases are completed as per the company standard.
  • Required to provide temporary cover within other regions in the Division.
  • Complete all necessary tasks as set out by HR.
  • Assist in the completion of purchases when require.

Requirements:

  • A current full UK manual driving license
  • Experience of working in a target driven environment
  • Customer-focused with excellent communication skills and telephone manner
  • Ability to work well under pressure and by yourself (lone working)
  • Ability to organise and prioritise own workload
  • Be able to build lasting relationships with clients/customers.
  • Excellent administration and IT skills

Extra Benefits:

  • Discounted Gym Membership
  • Team social events budget available to all
  • Monthly & Annual Bonuses, Incentives & Rewards
  • Buy More Holiday Scheme + Accrue Extra for Length of Service
  • Healthcare Cash Plan
  • Cycle to Work scheme
  • Pension Scheme
  • Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.

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