Service Technical Trainer

4 weeks ago


United Kingdom MTVH Full time €38,124 - €40,130

Systems Trainer Specialist - Full-time, Fixed-Term Position (12 months)**

**The aim of this role is to lead on and deliver quality systems training to
colleagues using the CRM (Customer Relationship Management) system and and
other business systems as required. stakeholders across MTVH to deliver an excellent service to our colleagues,
training the step by step processes as well as supporting and embracing the
positive changes the CRM system brings to our work.

**To be a confident systems trainer, both in a classroom and virtual classroom environment
* Be flexible and able to manage a demanding schedule of training and system support
* Have experience of embedding values and culture principles into training programmes to promote and drive change

**Due to the nature of this role, a full driving licence is required with
business insurance and access to transport.**

**28 days annual leave plus 8 bank holidays (pro rata for part time) per year
* 2 volunteering days per year for things like helping out in local communities
* An additional ‘Beliefs day’ once a year to have an extra a day off
* Supported family friendly approach with extended parental leave
* Enhanced pension with matched contributions of up to 9%
* Option to buy or sell up to 5 days annual leave per year
* Life assurance cover 3 x your salary
* Cycle2work scheme
* Hybrid Working - Dependent on job role and department
* Health cash plan scheme for your everyday healthcare needs which you can add your family members too
* Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan
* Access to extensive learning and training opportunities with Wisebox platform
* Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
* Career progression across the organisation with our mentoringcoaching programmes, apprenticeships and career planning support
* Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

**We are committed to developing and implementing or maintaining sustainability
initiatives to reduce environmental impact and promote sustainable practices
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the
diversity and inclusion. communities that we serve. We are also part of the disability confident
We provide a platform of Network groups for employees to share views, tell us
sense of community and a workforce who feel that their opinions are valued.
Our Networks groups are:-

* Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people
focused business, solving social issues by working together

found so we do encourage you to complete the application as soon as possible


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